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18330 31ST AVE NE_BLD1366_2026
CITY OF ARLINGTON 238 N. OLYMPIC AVE -ARLINGTON, WA. 98223 PHONE; (360)403-3551 BUILDING PERMIT Address: 19330 31 st Avenue NE Perraft#:1366 Parcel#:00445300000100 Valuation:0.00 OWNER APPLICANT CONTRACTOR Name:HUYNH NGOC-SON T Name:Danika Plumbing Name:Danika Plumbing&Contracting Address: 12415 21 ST AVE SF. Address:524 132nd Street SW,#101 B Address:524 132Nd St Sw Ste 101 B City,State Zip:EVERETT,WA 98208-6517 City,State Zip:Everett,WA 98204 City,State Zip:Everett,WA 98204 Phone: Phone:425-335-3515 Phunc:425-335-3515 MECHANICAL CONTRACTOR PLUMBING CONTRACTOR Name: Name:Danika Plumbing&Contracting Addreas: Address:524 132Nd St Sw Ste I01B City,State,Zip: City,State,Zip:Everett,WA 98204 Phone: Phone:425-335-35 l 5 LIC#: EXP: LIC#: EXP: JOB DESCRIPTION PERMIT TYPE: Residential Plumbing CODE YEAR: 2015 STORIES: CONST.TYPE: DWELLING UNITS: I OCC GROUP: BUILDINGS: ] OCC LOAD: PERMIT APPROVAL I AGREE TO COMPLY WITH CITY AND STATE LAWS REGULATING CONSTRUCTION AND IN DOING THE WORK AUTHORIZED THEREBY,NO PERSON WILL BE EMPLOYED IN VIOLATION OF THE LABOR CODE OF THE STATE OF WASHINGTON RELATING TO WORKMEN'S COMPENSATION INSURANCE AND RCW 18.27. THIS APPLICATION IS NOT A PERMIT UNTIL SIGNED BY THE BUILDING OFFICIAL OR HISIHER DEPUTY AND ALL FEES ARE PAID. IT IS UNLAWFUL TO USE OR OCCUPY A BUILDING OR STRUCTURE UNTIL A FINAL INSPECTION HAS BEEN MADE AND APPROVAL OR A CERTIFICATE OF OCCUPANCY HAS BEEN GRANTED. IBCIIO/IRCIIO- SA]LES TAX Sales tax relating to construction and onstruction matert Is i tu n the City gton must be reported on your sales tax rern form_antlraped i f ti310). / / 3 ignatur Print Name Pate Released By Date CONDITIONS Approved as submitted-Whirlpool E50R6-45-110 EF .95 TIIIS PERMIT ALMJORIZS ONLY TILL WORK NOTED.THIS PERMIT COVERS WORK TO BE DONE ON PRIVATE PROPERTY ONLY. ANY CONSTRUCTION ON THE PUBLIC DOMAIN(CLRBS,SIDEWALKS,DRIVEWAYS,MARQL'FFS.FTC.)WILL REQUIRE SEPARATE.PERMISSION. PERMIT FEES Date Description Fee Amount 3/7/2017 Plumbing Permit Base Fee $25.00 3/7/2017 Processng/Technology Fee $25.00 3/7/2017 Water Heater $25.00 Total Due: $75.00 Total Payment: $0.00 Balance Due: S75.00 CALL FOR INSPECTIONS BUILDING(360)403-3417 When calling for an inspection please leave the following information: Permit Number,Type of Inspection being requested,and whether you prefer morning or afternoon - ' CITY OF ARLINGTON 238 N. OLYMPIC AVE -ARLINGTON, WA. 98223 PHONE; (360) 403-3551 BUILDING PERMIT Address: 18330 31st Avenue NE Permit#: 1366 Parcel#:00445300000100 Valuation:0.00 OWNER APPLICANT CONTRACTOR Name:HUYNH NGOC-SON T Name:Danika Plumbing Name:Danika Plumbing&Contracting Address: 12415 21 ST AVE SE Address:524 132nd Street SW,#IOIB Address:524 132Nd St Sw Ste 10113 City,State Zip:EVERETT,WA 98208-6517 City,State Zip:Everett,WA 98204 City,State Zip:Everett,WA 98204 Phone: Phone:425-335-3515 Phone:425-335-3515 MECHANICAL CONTRACTOR PLUMBING CONTRACTOR Name: Name:Danika Plumbing&Contracting Address: Address:524 132Nd St Sw Ste 101B City,State,Zip: City,State,Zip:Everett,WA 98204 Phone: Phone:425-335-3515 LIC#: EXP: LIC#: EXP: JOB DESCRIPTION PERMIT TYPE: Residential Plumbing CODE YEAR: 2015 STORIES: CONST.TYPE: DWELLING UNITS: 1 OCC GROUP: BUILDINGS: I OCC LOAD: PERMIT APPROVAL I AGREE TO COMPLY WITH CITY AND STATE LAWS REGULATING CONSTRUCTION AND IN DOING THE WORK AUTHORIZED THEREBY,NO PERSON WILL BE EMPLOYED IN VIOLATION OF THE LABOR CODE OF THE STATE OF WASHINGTON RELATING TO WORKMEN'S COMPENSATION INSURANCE AND RCW 18.27. THIS APPLICATION IS NOT A PERMIT UNTIL SIGNED BY THE BUILDING OFFICIAL OR HIS/HER DEPUTY AND ALL FEES ARE PAID. IT IS UNLAWFUL TO USE OR OCCUPY A BUILDING OR STRUCTURE UNTIL A FINAL INSPECTION HAS BEEN MADE AND APPROVAL OR A CERTIFICATE OF OCCUPANCY HAS BEEN GRANTED. IBC110/IRC110. SALES TAX NOTICE: Sales tax relating to construction and construction materials in the City gton must be reported on your sales tax return form and coded City of Arlington#3101. r Signature Print Name Date V Released By Date CONDITIONS Approved as submitted-Whirlpool E50R6-45-110 EF .95 THIS PERMIT AUTHORIZS ONLY THE WORK NOTED.THIS PERMIT COVERS WORK TO BE DONE ON PRIVATE PROPERTY ONLY. ANY CONSTRUCTION ON THE PUBLIC DOMAIN(CURBS, SIDEWALKS,DRIVEWAYS,MARQUEES,ETC.)WILL REQUIRE SEPARATE PERMISSION. PERMIT FEES Date Description Fee Amount 3/7/2017 Plumbing Permit Base Fee $25.00 3/7/2017 Processing/Technology Fee $25.00 3/7/2017 Water Heater $25.00 Total Due: $75.00 Total Payment: $0.00 Balance Due: $75.00 CALL FOR INSPECTIONS BUILDING(360)403-3417 When calling for an inspection please leave the following information: Permit Number,Type of Inspection being requested,and whether you prefer morning or afternoon CITY OF ARLINGTON, WASHINGTON --- BUILDING DEPARTMENT No building construction shall be commenced until permit holder INSPECTION RECORD SHALL - or his agent has posted this Inspection Record Card in a R MAIN AT JOB SITE conspicuous place 9,n the premises. 94 OWNER: CONTRACTOR: JOB ADDRESS: I OWNER ADDRESS: USE of BUILDING: SFR PLAT NAME: Description of Work: �ff LOT# PERMIT No. 111 Sprinklered: CONDITIONS: DATE ISSUED: TYPE GROUP DEPARTMENT INSPECTION DATE DATE PASS FAIL INITIALS FOOTING BUILDING FOUNDATION 360-403-3417 UNDERFLOOR SHEARWALL PLUMBING(groundwork) GAS PIPING(groundwork) ROUGH PLUMBING ROUGH GAS PIPING ROUGH HEATING&VENTILATION FRAMING INSULATION _ WALLBOARD(SHEAR/RATING) ROOF DRAINAGE The following documents will be required and must be available during the final inspection: Completed Public Works & Utility Inspection Card Final electrical sign off by L & I - Completed Blower Door test certificate Completed Duct test certificate (if applicable) Conditions if applicable) *indicates that the inspection is approved but there is a minor correction FINAL INSPECTION Required Documents: CORRECTIONS CITY OF ARLINGTON 238 N. OLYMPIC AVE - ARLINGTON, WA. 98223 42 PHONE; (360) 403-3551 BUILDING PERMIT Address: 18330 31st Avenue NE Permit#: 1366 Parcel#:00445300000100 Valuation:0.00 OWNER APPLICANT CONTRACTOR Name:HUYNH NGOC-SON T Name:Danika Plumbing Name:Danika Plumbing&Contracting Address: 12415 21 STAVE SE Address:524 132nd Street SW,#101 B Address:524 132Nd St Sw Ste 101 B City,State Zip:EVERETT,WA 98208-6517 City,State Zip:Everett,WA 98204 City,State Zip:Everett,WA 98204 Phone: Phone:425-335-3515 Phone:425-335-3515 MECHANICAL CONTRACTOR PLUMBING CONTRACTOR Name: Name:Danika Plumbing&Contracting Address: Address:524 132Nd St Sw Ste 101B City,State,Zip: City,State,Zip:Everett,WA 98204 Phone: Phone:425-335-3515 LIC#: EXP: LIC#: EXP: JOB DESCRIPTION PERMIT TYPE: Residential Plumbing CODE YEAR: 2015 STORIES: CONST.TYPE: DWELLING UNITS: 1 OCC GROUP: BUILDINGS: 1 OCC LOAD: PERMIT APPROVAL I AGREE TO COMPLY WITH CITY AND STATE LAWS REGULATING CONSTRUCTION AND IN DOING THE WORK AUTHORIZED THEREBY,NO PERSON WILL BE EMPLOYED IN VIOLATION OF THE LABOR CODE OF THE STATE OF WASHINGTON RELATING TO WORKMEN'S COMPENSATION INSURANCE AND RCW 18.27. THIS APPLICATION IS NOT A PERMIT UNTIL SIGNED BY THE BUILDING OFFICIAL OR HIS/HER DEPUTY AND ALL FEES ARE PAID. IT IS UNLAWFUL TO USE OR OCCUPY A BUILDING OR STRUCTURE UNTIL A FINAL INSPECTION HAS BEEN MADE AND APPROVAL OR A CERTIFICATE OF OCCUPANCY HAS BEEN GRANTED. IBC110/IRC110. SALES TAX NOTICE: Sales tax relating to construction and construction materials in the City tgton must be reported on your sales tax return form and coded City of Arlington#3101. Signature Print Name Date V Released By Date CONDITIONS Approved as submitted- Whirlpool E50R6-45-110 EF .95 THIS PERMIT AUTHORIZS ONLY THE WORK NOTED.THIS PERMIT COVERS WORK TO BE DONE ON PRIVATE PROPERTY ONLY. ANY CONSTRUCTION ON THE PUBLIC DOMAIN(CURBS,SIDEWALKS,DRIVEWAYS,MARQUEES,ETC.)WILL REQUIRE SEPARATE PERMISSION. PERMIT FEES Date Description Fee Amount 3/7/2017 Plumbing Permit Base Fee $25.00 3/7/2017 Processing/Technology Fee $25.00 3/7/2017 Water Heater $25.00 Total Due: $75.00 Total Payment: $0.00 Balance Due: $75.00 CALL FOR INSPECTIONS BUILDING(360)403-3417 When calling for an inspection please leave the following information: Permit Number,Type of Inspection being requested,and whether you prefer morning or afternoon a i ■' � RESIDENTIAL PLUMBING PERMIT APPLICATION lr Department of Community & Economic Development City of Arlington• 18204 59th Ave NE •Arlington,WA 98223• Phone(360) 403-3551 THIS APPLICATION IS TO BE USED WHEN APPLYING FOR NEW PLUMBING INSTALLATION FOR EXISTING RESIDENCES, PLEASE FILL OUT ALL PAGES OF THIS APPLICATION AND INCLUDE ALL INFORMATION. Project Address:18330 31STAVE NE Project Description:Replace electric water heater with similar owner:John Le 18330 31STAVE NE Address: City-Arlington State:WA Zip Code: 98223 Phone: 425-337-3724 Email: unknown Applicant:Danika Plumbing Address:524 132nd St SW, STE 101B City:Everett State:WA Zip Code: 98204 Phone: 425-335-3515 Email: info@danikaco.com CONTRACTOR INFORMATION Contractor Name:Danika Plumbing Address:524 132nd St SW, STE 101B City�verett StateWA Zip Code:98204 License Number:DANIKPC916LQ Expiration:6/22/2017 Phone:425-335-3515 Email:info@danikaco.com STAFF USE O Received Permit #: �� I�CY Accepted by: Date MAR 0 6 Z017 REV 2015 Page 1 of 2 01 RESIDENTIAL PLUMBING PERMIT APPLICATION IN '�� Department of Community & Economic Development City of Arlington• 18204 59th Ave NE •Arlington,WA 98223• Phone(360) 403-3551 Plumbing Section (check all that apply) (Check all that apply and indicate the number of fixtures proposed) JI Bath/Shower Combo (4.0) x J Sink (1.5) x Shower (2.0) x L1' Lavatory (1.0) x J Clothes Washer (4.0) x U Water Closet (2.5) x ❑ Dishwasher (1.5) x Water Heater x 1 ❑ Hose Bibb (2.5) x Water Heater Model# Other (list) x Whirlpool E50116-45-110 Proposed Water Piping Size: 3/4 Proposed Piping Material: NA Proposed DWV Material:NA Proposed DWV Size: NA • All hose bibs required to be equipped with Atmospheric Vacuum Breakers per ASS 1019 • All water supplies at 80psi or greater shall have Pressure Reducing Valves (PRV) • Cross-Connection-Control may be required Applicant Signature: 0( c Date: 03/07/2017 1 hereby certify that the above information is correct and that the construction, installation for the above mentioned property will be in accordance with the applicable laws of the City of Arlington and the State of Washington. REV2015 Page 2of2 CITY OF ARLINGTON 238 N. OLYMPIC AVE -ARLINGTON, WA. 98223 PHONE; (360)403-3551 BUILDING PERMIT Address: 19330 31 at Avenue INE Permit#:1366 Parcel#:004453 00000 100 Valuation:0.00 OWNER APPLICANT CONTRACTOR Name:HUYNH NGOC-SON T Name:Danika Plumbing Name:Danika Plumbing&Contracting Address: 12415 21 ST AVE SF Address:524 132nd Street SW,#101 B Address:524 132Nd St Sw Ste 101 B City,State Zip:EVERETT,WA 98208-6517 City,State Zip:Everett,WA 98204 City,State Zip:Everett,WA 98204 Phone: Phone:425-335-3515 Phone:425-335-3515 MECHANICAL CONTRACTOR PLUMBING CONTRACTOR Name: Name:Danika Plumbing&Contracting Address: Address:524 132Nd St Sw Ste 1010 City,State,Zip: City,State,Zip:Everett,WA 98204 Phone: Phone:425-335-3515 LIC#: EXP: LIC#: EXP: JOB DESCRIPTION PERMIT TYPE: Residential Plumbing CODE YEAR: 2015 STORIES: CONST.TYPE: DWE-LLING UNITS: I OCC GROUP: BUILDINGS: j OCC LOAD: PERMIT APPROVAL I AGREE TO COMPLY WITH CITY AND STATE LAWS REGULATING CONSTRUCTION AND IN DOING THE WORK AUTHORIZED THEREBY;NO PERSON WILL BE EMPLOYED IN VIOLATION OF THE LABOR CODE OF THE.STATE OF WASHINGTON RELATING TO WORKMEN'S COMPENSATION INSURANCE AND RCW 19.27. THIS APPLICATION IS NOT A PERMIT UNTIL SIGNED BY THE BUILDING OFFICIAL OR HIS/HER DEPUTY AND ALL FEES ARE PAID. IT 1S UNLAWFUL TO USE OR OCCUPY A BUILDING OR STRUCTURE UNTIL A FINAL INSPECTION HAS BEEN MADE AND APPROVAL OR A CERTIFICATE OF OCCUPANCY HAS BEEN GRANTED. 1BC110/IRCI I0. SALES TAX •Soles tax relating to construction and construction ater Is in the City goon must be reported on your sales tax return fom r dndxAWed i r #3101. t,� / ignatur Print Name Pate V Released By Date CONDITIONS Approved as submitted-Whirlpool E50R6-45-I10 EF .95 TIRS PERMIT AUTIIORIZS ONLY THE WORK NOTED.THIS PERMIT COVGRS WORK TO BE DONE ON PRIVATE PROPERTY ONLY. ANY CONSTRUCTION ON THE PUBLIC DOMAIN(CURBS,SIDEWALKS,DRIVEWAYS,MARQUEES,FTC.)WILL REQUIRE SEPARATE.PERMISSION. PERMIT FEES Date Description Fee Amount 3/7/2017 Plumbing Permit Base Fee $25.00 3/7/2017 Process Fee $25.00 3/7/2017 Water Healer $25.00 Total Due: S75.00 Total Payment: $0.00 Balance Due: S75.00 CALL FOR INSPECTIONS BUILDING(360)403-3417 When calling for an inspection please leave the following information: Permit Number,Type of Inspection being requested,and whether you pref-- - 1 Permit#: 1366 Permit Date: 03/07/17 Permit Type: RESIDENTIAL PLUMBING Project Name: John Le Applicant Name: Danika Plumbing Applicant Address: 524 132nd Street SW, #10113 Applicant, City, State, Zip: Everett,WA 98204 Contact: Phone: 425-335-3515 Email: info@danikaco.com Scope of Work: Replace existing electric HWT Valuation: 0.00 Square Feet: 0 Number of Stories: 0 Construction Type: Occupancy Group: ID Code: Permit Issued: 03/09/2017 Permit Expires: Form Permit Type: Status: LASERFICHE Assigned To: Launa Black Property Parcel# Address Legal Description Owner Name Owner Phone Zoning 00445300000100 18330 31 STAVE NE HUYNH NGOC- 111 Single Family SON T Residence-Detached Contractors Contractor Primary Contact Phone Address Contractor Type License License# Danika Plumbing& Dan McClure 425-335-3515 524 132Nd St Sw PLUMBING Labor&Industries DANIKPC916LQ Contracting Ste 101B CONTRACTOR Fees Fee Description Notes Amount Plumbing Base Permit Fee $25.00 Processing/Technology $25.00 Water Heater(Tank) $25.00 Total $75.00 Attached Letters Date Letter Description 03/07/2017 Building Permit Payments Date Paid By Description Payment Type Accepted By Amount 03/07/2017 Daniel McClure 63790261 cc $75.00 Outstanding Balance $0.00 Notes Date Note Created By: 02/20/2019 Expired.Filed in address files.No final was done. Raelynn Jones 03/07/2017 Whirlpool E50R6-45-110 EF.95 Launa Black Uploaded Files Date File Name 03/09/2017 2148211-1366 Issued Permit.pdf 03/07/2017 2142708-Residential Plumbing C1A4PUo2A9pUwM Part3.pdf 03/07/2017 2142709-Residential Plumbing C1A4PUo2A9pUwM Partl.pdf 03/07/2017 2142710-Residential Plumbing C1A4PUo2A9pUwM Part2.pdf 03/07/2017 2142702-Residential Plumbing Application.pdf RESIDENTIAL PLUMBING PERMIT APPLICATION ING�� Department of Community & Economic Development City of Arlington• 18204 59th Ave NE • Arlington, WA 98223 • Phone (360) 403-3551 THIS APPLICATION IS TO BE USED WHEN APPLYING FOR NEW PLUMBING INSTALLATION FOR EXISTING RESIDENCES. PLEASE FILL OUT ALL PAGES OF THIS APPLICATION AND INCLUDE ALL INFORMATION. Project Address. 18330 31STAVE NE Project Description:Replace electric water heater with similar Owner: John Le 18330 31STAVE NE Address: City-Arlington State-WA Zip Code: 98223 Phone: 425-337-3724 Email: unknown Applicant:Danika Plumbing Address:524 132nd St SW, STE 101B City:Everett State:WA Zip Code: 98204 Phone: 425-335-3515 Email: info@danikaco.com CONTRACTOR INFORMATION Contractor Name:Danika Plumbing Address:524 132nd St SW, STE 101B City:Everett StateWA Zip Code-98204 License Number:DANIKPC916LQ Expiration:6/22/2017 Phone-425-335-3515 Email.info@danikaco.com STAFF USE ONLY Permit #: Accepted by: Date REV 2015 Page 1 of 2 RESIDENTIAL PLUMBING PERMIT APPLICATION ING�� Department of Community & Economic Development City of Arlington• 18204 59th Ave NE • Arlington, WA 98223 • Phone (360) 403-3551 Plumbing Section (check all that apply) (Check all that apply and indicate the number of fixtures proposed) ❑ Bath/Shower Combo (4.0) x ❑ Sink (1.5) x ❑ Shower (2.0) x ❑ Lavatory (1 .0) x ❑ Clothes Washer (4.0) x ❑ Water Closet (2.5) x ❑ Dishwasher (1 .5) x Q Water Heater x 1 ❑ Hose Bibb (2.5) x Water Heater Model # ❑ Other (list) x Whirlpool E50R6-45-110 Proposed Water Piping Size: 3/4_ Proposed Piping Material: NA Proposed DWV Material: NA Proposed DWV Size: NA • All hose bibs required to be equipped with Atmospheric Vacuum Breakers per ASSE 1019 • All water supplies at 80psi or greater shall have Pressure Reducing Valves (PRV) • Cross-Connection-Control may be required .......... c�� Applicant Signature: a,°"°3°°aa 3 a° °3° — Date: 03/07/2017 1 hereby certify that the above information is correct and that the construction, installation for the above mentioned property will be in accordance with the applicable laws of the City of Arlington and the State of Washington. REV 2015 Page 2 of 2 Installation Instructions and Use & Care Guide � Whirip ol` HONE APP LIANCES Residential Electric Water Heater DO NOT RETURN THIS UNIT TO THE STORE Read this manual and the labels on the water heater before you install, operate,or service it.If you have difficulty following the directions,or aren't sure you can safely and properly do any of this work yourself: • Call your Lowe's®store to have this water heater installed. Lowe's® Professional Installation is available for this product and the work is guaranteed. • Schedule an appointment with a qualified person to install your water heater. • Call our Technical Assistance Hotline at 1-877-817-6750. We can help you with installation, operations,troubleshooting, or maintenance. Before you call,write down the model and serial number from the water heater's data plate. Incorrect installation,operation,or service can damage the water heater,your house and other property,and present risks including fire,scalding,electric shock,and explosion,causing serious injury or death. nExfCwE CERTIFIEDO Table of Contents Page IMPORTANT SAFETY INFORMATION.................................3 GETTING STARTED............................................................6 INSTALLATION...................................................................7 TROUBLESHOOTING 17....................................................... . MAINTENANCE 21 DIAGRAMS.....................................................................25 REPAIR PARTS ..........................................................26 " ® U(2) ww LEAD CONTENT Keep this manual in the pocket on heater for future reference whenever maintenance,adjustment or service is required. Retain your original receipt as proof of purchase. January 2015 100263104 COMPLETED INSTALLATION (TYPICAL) Water shut off Expansion /tank „ . wii4er Cold ater e Electrical junction box T&P relief Upper r valve Element and Thermostat access enEuc�cuiu= ��Data - —_ plate ECO Reset Button po-1 (on most models) T&P discharge pipe Lowe r Element and Thermostat access Drain pan discharge pipe Drain pan Drain valve IMPORTANT SAFETY INFORMATION Read and follow all safety messages and instructions in Important information to keep this manual. Fill out this section and keep this manual in the pocket of the water This is the safety alert symbol. It is used to alert you to heater for reference. potential physical injury hazards. Obey all safety mes- sages that follow this symbol to avoid possible property Date Purchased: damage,serious injury or death. Do not remove any permanent instructions, labels,or the data plate from either the outside of the water heater or on the inside of the access panels. Keep this manual Model number: near the water heater. Serial number: DANGER indicates hazardous situation that,if not avoided,will Maintenance performed:* Date: result in death or serious injury. WARNING indicates a hazardous rNOTIJI, "'10 110 13 situation that,if not avoided,could result in death or serious injury. CAUTION indicates a hazardous • situation that,if not avoided,could result in minor or moderate injury. NOTICE indicates practices not . related to physical injury. The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the State of California to cause cancer, birth defects,or other reproductive harm,and *Drain and flush tank and remove and requires businesses to warn of potential exposure to such substances. inspect anode rod after first six months of operation and at least annually AWARNING!This product contains one or more chemicals known to the thereafter.Operate the Temperature State of California to cause cancer,birth defects,or other reproductive harm. and Pressure Relief Valve(T&P)annu- This appliance can cause low-level exposure to some of the substances ally and inspect T&P valve every 2-4 included in the act. years(see the label on the T&P valve for maintenance schedule).See the Main- tenance section for more information about maintaining this water heater. Residential Electric Water Heater Use and Care Guide • 3 IMPORTANT SAFETY INFORMATION To reduce the risk of property RISKS DURING OPERATION For information about changing the damage,serious injury or death, factory thermostat setting(s),refer to read and follow the precautions below, Scalding Risk the"Adjusting Temperature'section in all labels on the water heater,and This water heater this manual("Step 10"on page 15). the safety messages and instructions can make water hot throughout this manual. enough to cause Even if you set the water heater severe burns instantly, resulting in thermostat(s)to a low setting,higher RISKS DURING INSTALLATION severe injury or death. temperatures may occur in certain AND MAINTENANCE • Feel water before bathing or show- circumstances: Bring. In some cases, repeated small Electric Shock Risk draws of water can cause the Contact with the electrical • To reduce the risk of scalding, hot and cold water in the tank to parts in the junction box and install Thermostatic Mixing Valves "stack" in layers. If this happens, behind the access doors can (temperature limiting valves)at the water can be as much as thirty result in severe injury or death from each point-of-use.These valves degrees hotter than the thermo- electrical shock: automatically mix hot and cold stat setting.This temperature varia- water to limit the temperature at tion is the result of your usage pat- • Disconnect power by opening the tern and is not a malfunction. the tap. Mixing valves are available circuit breaker or removing the from Lowe's®. Follow manufactur- fuses before installing or servicing. Water temperature will be hot- fuses instructions for installation and ter if someone adjusted the • Use a non-contact circuit tester to adjustment of the valves. thermostat(s)to a higher setting. confirm that power is off before . The thermostat(s) on this water • Problems with the thermostat(s), working on or near any electrical heater have been factory set to or other malfunctions may result in parts. approximately 120°F to reduce the higher than expected water tem- peratures. • Replace the junction box cover and risk of scalding. Higher tempera- access doors after servicing. tures increase the risk of scalding, • If the water heater is in a hot envi- but even at 120°F, hot water can ronment,the water in the tank can Lifting Risk scald. If you choose a higher tem- become as hot as the surrounding perature,Thermostatic Mixing air, regardless of the thermostat A WARNING! The Valves located at each point-of-use setting. water heater is are particularly important to help If the water supplied to the water TMheavy. Follow these pp avoid scalding. heater is pre-heated (for example, precautions to by a solar system)the temperature reduce the risk of property damage, Temperature Time to Produce a in the tank may be higher than the injuries from lifting or impact injuries water heater's thermostat setting. from dropping the water heater. Serious Burn g• g 120°F(49°C) More than 5 minutes To reduce the risk of unusually hot • Use least two people to lift the 125°F(52°C) if to 2 minutes water reaching the fixtures in the waterr heater. 130°F(54°C) About 30 seconds house,install Thermostatic Mixing • Be sure you both have a good grip 135°F(57°C) About 10 seconds Valves at each point-of-use. before lifting. 140°F(60°C) Less than 5 seconds If anyone in your home is at particular • Use an appliance dolly or hand 145°F(63°C) Less than 3 seconds risk of scalding(for example,the el- truck to move the water heater. derly,children,or people with disabili- 150°F(66°C) About 1'/z seconds ties)or if there is a local code or state 155°F(68°C) About 1 second law requiring a certain water tempera- ture at the hot water tap,then these 4• Residential Electric Water Heater Use and Care Guide precautions are particularly important. ing wet. Immediately shut the water Maintain the T&P Relief Valve properly. heater off and have it inspected by a Follow the maintenance instructions According to a national standard qualified person if you find that the q P Y provided by the manufacturer of the American Society of Sanitary Engineer- wiring,thermostat g (s)or surround- T&P Relief Valve(label attached to T&P ing(ASSE 1070)and most local plumbing ing insulation have been exposed to codes,the water heater's thermostat Relief Valve)and the procedure that water in any way(e.g., leaks from starts on page 24. should not be used as the sole means to plumbing, leaks from the water regulate water temperature and avoid heater itself can damage property An explosion could occur if the T&P scalds. and could cause a fire risk). If the Relief Valve or P�P discharge pipe is Properly adjusted Thermostatic Mixing water heater is subjected to flood blocked. Do not cap or plug the T&P Valves installed at each point-of-use al- conditions or the thermostat(s) have Relief Valve or P�P discharge pipe. low you to set the tank temperature to been submerged in water,the entire a higher setting without increasing risk water heater must be replaced. Fire and Explosion Risk if Hot Water is of scalds.A higher temperature setting Not Used for Two Weeks or More allows the tank to provide much more Make electrical connections prop- A CAUTION!Hydrogen gas builds up in hot water and can help provide proper erly,according to the instructions a hot water system when it is not used water temperatures for appliances such on page 14. Use 10 gauge solid for a long period(two weeks or more). as dishwashers and washing machines. copper wire. Use a UL listed or CSA Hydrogen gas is extremely flammable. Higher tank temperatures(1407) approved strain relief. Connect If the hot water system has not been also kill bacteria that cause a condi- ground wire to green ground screw. used for two weeks or more,open a tion known as"smelly water"and can Explosion Risk hot water faucet for several minutes at reduce the levels of bacteria that cause the kitchen sink before using any elec- water-borne diseases. High temperatures and trical appliances connected to the hot pressures in the water water system. Do not smoke or have Water Contamination Risk heater tank can cause an an open flame or other ignition source Do not use chemicals that could con- explosion resulting in property near the faucet while it is open. taminate the potable water supply. Do damage,serious injury or death. A not use piping that has been treated new Temperature and Pressure(T&P) with chromates,boiler seal,or other Relief Valve is included with your water chemicals. heater to reduce risk of explosion by AkFire Risk discharging hot water.Additional To reduce the risk of a temperature and pressure protective fire that could destroy equipment may be required by local your home and serious- codes. ly injure or kill people: • Do not store things that can burn A nationally recognized testing labora- easily such as paper or clothes next tory maintains periodic inspection of to the water heater. the valve production process and certi- fies that it meets the requirements • Be sure the junction box cover and for Relief Valves for Hot Water Supply the access door covers are in place. Systems,ANSI Z21.22.The T&P Relief These covers keep debris from Valve's relief pressure must not exceed entering and potentially being ignit- the working pressure rating of the wa- ed, and help keep any internal fires ter heater as stated on the rating plate. from spreading. • Keep the water heater from becom- Residential Electric Water Heater Use and Care Guide • 5 GETTING STARTED 1 Review all of the instructions pipe, use threaded connectors suit- before you begin work. able for the specific type of plastic If you aren't sure that you pipe used: CPVC and PEX(cross- can safely and properly do this work linked polyethylene). Do not use yourself,call your Lowe's°store to PVC pipe. Figure 1-Flexible connectors use compres- arrange for Professional Installation For homes with copper pipes, sion fittings and do not require soldering. (you may also call a qualified person you may purchase connector in of your choice,such as a licensed kits with compression fittings W plumber or electrician,to have the that don't require soldering H work done). Improper installation can (Figure 1). Compression fittings Q damage the water heater,your home are easier to install than sol- and other property,and can present dering copper pipes. Figure 2- Use a non-contact circuit tester risks of serious injury or death. • Teflon°tape or pipe joint com- Z to insure that the power is off before you pound approved for potable water � work on a circuit. 2 Check with your local and state authorities for any local • Tools to make the electrical connec- N.I or state codes that apply to tions (for example, screwdrivers, your area. In the absence of local and wire strippers) state codes,follow National Fire Non-Contact circuit tester to check Protection Association (NFPA-70)and the current editions of the National for power(Figure 2) �— Electric Code(NEC)and the Interna- . Water Pressure Gauge (Figure 4) tional Plumbing Code(IPC).The instructions in this manual comply with Recommended Accessories: national codes,but the installer is Figure 3- Install a Pressure Reducing Valve responsible for complying with local • Suitable drain pan(Figure 6 on page set to 50 to 60 PSI. codes. 8) Massachusetts code requires this wa- ' Automatic leak detection and shut- ter heater to be installed in accordance off device with Massachusetts 248-CMR 2.00 and . Pressure Reducing Valve (Figure 3 248-CMR 5.00:State Plumbing Code. on page 6) Other local and state authorities may have similar requirements or other • Thermal Expansion Tank(Figure 5 codes applicable to the installation of on page 7) this water heater. • Point-of-use Thermostatic Mixing Before you start,be sure you Valves(Figure 7 on page 8) 3 have,and know how to use,the following tools and supplies: • Plumbing tools and supplies appro- priate for the type of water pipes in your home • Threaded connectors(Figure 1)for the cold and hot water pipes • For homes plumbed with plastic 6 • Residential Electric Water Heater Use and Care Guide INSTALLATION Follow these steps for proper Water pressure installation: , increase caused by thermal expansion Verify that your Verify that you have a properly sized home is equipped Thermal Expansion Tank(Figure 5).We recommend installing an expansion and up-to-date for tank if your home does not have one. proper operation Figure 4- Use a Water Pressure Gauge to Codes require a properly pressurized, make sure your home's water pressure is properly sized Thermal Expansion Tank Installing a new water heater is the not too high. in almost all homes.(See photo on perfect time to examine your home's To limit your home's water pressure: inside front cover.) plumbing system and make sure the Locate your home's Pressure Reduc- system is up to current code standards. ing Valve(PRV)on the main incoming There have likely been plumbing code (cold)water supply line and adjust the changes since the old water heater was water pressure control to between 50 installed.We recommend installing the and 60 psi. If your home does not have following accessories and any other a Pressure Reducing Valve,install a needed changes to bring your home up PRV on the home's main water supply to the latest code requirements. line and set it to between 50 and 60 psi. Pressure Reducing Valves are avail- 0 Use the checklist below and inspect able at Lowe's®. your home. Install any devices you need to comply with codes and assure that BACKGROUND:Over the years,many your new water heater performs at its utilities have increased water sup- Figure 5- AThermal Expansion Tank helps best.Check with your local plumbing ply pressures so they can serve more protect the home's plumbing system from official for more information. homes. In some homes today,pres- pressure spikes. sures exceed 100 psi. High water HOW:Connect the Thermal Expan- Water pressure pressures can damage water heaters, sion Tank(available at Lowe's®)to the We recommend checking your causing premature leaks. If you have cold water supply line near the water home's water pressure with a pressure replaced toilet valves, had a water heater.The expansion tank contains gauge(Figure 4.)Most codes allow a heater leak,or had to repair applianc- a bladder and an air charge.To work maximum incoming water pressure of es connected to the plumbing system, properly,the Thermal Expansion Tank 80 psi.We recommend a working pres- pay particular attention to your home's must be sized according to the water sure no higher than 50-60 psi. water pressure.When purchasing a heater's tank capacity and pressurized HOW:Purchase an inexpensive water PRV, make sure the PRV has a built-in to match the home's incoming water pressure gauge available at Lowe's®. bypass. pressure. Refer to the installation Connect the Water Pressure Gauge instructions provided with the Thermal to an outside faucet and measure the Expansion Tank for installation details. maximum water pressure experienced throughout the day(highest water pressures often occur at night). Residential Electric Water Heater Use and Care Guide • 7 INSTALLATION BACKGROUND:Water expands when bathroom sink,bath,shower). Con- heated,and the increased volume suit the valve manufacturer's instruc- of water must have a place to go,or tions or a qualified person. thermal expansion will cause large A WARNING!Even if the water heater increases in water pressure(despite thermostat is set to a relatively low the use of a Pressure Reducing Valve j' .. temperature,hot water can scald. on the home's main water supply 11 Install Thermostatic Mixing Valves at line).The Safe Drinking Water Act of each point-of-use to reduce the risk of 1974 requires the use of backflow scalding(page 4). preventers and check valves to restrict BACKGROUND:A Thermostatic Mix- water from your home reentering Figure 6- A suitable drain pan piped to an ing Valve, installed at each point- the public water system. Backflow adequate drain can help protect flooring preventers are often installed in water from leaks and drips. of-use, mixes hot water from the meters and may not be readily visible. Install a suitable drain pan (avail- water heater with cold water to more As a result,most all plumbing systems able at Lowe's®) under the water precisely regulate the temperature of heater(Figure 6)to catch condensa- hot water supplied to fixtures. If you today are now"closed,"and almost all tion or leaks in the piping connec- aren't sure if your plumbing system homes now need a Thermal Expan- tions or tank. Most codes require, sion Tank. and we recommend, installing the is equipped with properly installed water heater in a drain pan that is and adjusted Thermostatic Mixing piped to an adequate drain.The Valves at each point where hot water A Thermal Expansion Tank is a practi- drain pan must be at least two inch- cal and inexpensive way to help avoid is used,contact a qualified person for P Y P es wider than the diameter of the damage to the water heater,washing water heater. Install the drain pan more information. machine,dishwasher, ice maker and so the water level would be limited even toilet valves. If your toilet oc- to a maximum depth of 1-3/4". casionally runs for no apparent reason (usually briefly at night),that may be Water tempera- due to thermal expansion increasing ture regulation the water pressure temporarily. Water pipe and tank I ZI leaks Leaks from plumbing pipes or from the water heater itself can damage property and could cause a fire risk. • Install an automatic leak detection and shutoff device(available at Lowe's®).These devices can detect water leaks and can shut off the water heater's water supply if a Figure 7-Thermostatic Mixing Valves leak occurs. installed at each point-of-use can help prevent scalds. Install Thermostatic Mixing Valves (Figure 7)to regulate the temperature of the water supplied to each point- of-use(for example,kitchen sink, 8• Residential Electric Water Heater Use and Care Guide - • The location is not prone to Locate the water heater's 5 physical damage by vehicles, 2 circuit breaker and turn it OFF Verify that the location flooding,or other risks. (or remove the circuit's is appropriate fuses). Before installing your water heater, On the old water heater, 3 ensure that: remove the electrical junction box access panel. The water heater will be: s P Using a non-contact circuit tester, 1 • Installed indoors close to check the wiring to make certain the the center of the plumbing orate once power is OFF. Pan system. A WARNING!Working on an energized Figure 8- In a garage,install a vehicle stop circuit can result in severe injury or • In a suitable drain pan piped to an to avoid water heater damage. adequate floor drain or external death from electrical shock. to the building(Figure 6 on page 6 Avoid locations such as attics, Disconnect the electrical 8) upper floors,or where a leak 4 wires. might damage the structure • In an area that will not freeze or furnishings. Due to the normal Open a hot water faucet and • In an area that is suitable for install- corrosive action of water,the tank will 5 let the hot water run until it is ing the water heater vertically eventually leak.To minimize property cool(This may take 10 damage from leaks,inspect and minutes or longer). The location has adequate maintain your water heater in accor- 0 Z space(clearances)for periodic dance with this manual's instructions. servicing. Install a suitable drain pan under the water heater piped to an adequate The floor can support the drain. Inspect the drain pan,pipes,and 3 weight of a full water heater. surrounding area regularly and fix any leaks found. Drain pans are available at Your area is not prone to Lowe's®. Leaks are frequently in the 4 earthquakes. If it is,use plumbing system itself and not the special straps as required by water heater. Figure 9-Let the hot water run until it is cool. local building codes. NOTICE:The state of California re- • WARNING!Be sure the water runs quires bracing,anchoring,or strapping cool before draining the tank to reduce the water heater to avoid its moving Removing the old water the risk of scalding. during an earthquake.Contact local heater Connect a garden hose to the utilities for code requirements in your Read each installation step 6 drain valve and place the area,visit http://www.dsa.dgs.ca.gov, 1 other end of the hose in a and decide if you have the drain,outside,or a bucket. (Note that or call 1-916-445-8100 and request necessary skills to install the instructions.Other locations may have sediment in the bottom of the tank water heater.Only proceed if you can may clog the valve and prevent it similar requirements.Check with your safely perform the work. If you are not from draining. If you can't get the local and state authorities. comfortable,have a qualified person tank to drain,contact a qualified perform the installation. person.) Residential Electric Water Heater Use and Care Guide •9 INSTALLATION Turn the cold water supply Disconnect the water pipes. Install a suitable drain pan 7 valve OFF. 11 Many water pipes are 2 that is piped to an adequate connected by a threaded drain. Open the drain valve on the union which can be disconnected with 8 water heater. wrenches. If you must cut the water Set the water heater in place pipes,cut the pipes close to the water 3 taking care not to damage heater's inlet and outlet connections, the drain pan. leaving the water pipes as long as r possible. If necessary,you can make NOTICE:Most codes require setting them shorter later when you install the water heater in a suitable drain the new water heater. pan piped to an adequate drain.The drain pan helps avoid property dam- 12 Remove the old water heater. age which may occur from condensa- tion or leaks in the piping connections Figure 10-Draining the old water heater. or tank.The drain pan must be at A WARNING!Use two or more people least two inches wider than the diam- Also open a hot water faucet to remove or install water heater. eter of the water heater. Install the 9 to help the water in the tank Failure to do so can result in back or drain pan so the water level is limited drain faster. other injury. to a maximum depth of 1-3/4". When the tank is empty, • 10 disconnect the Temperature& Verify that the water heater Pressure(T&P)Relief Valve Installing the new 4 is properly set in place.Check discharge pipe.You may be able to that: reuse the discharge pipe,but do not water heater • The T&P Relief Valve will not be in reuse the old T&P Relief Valve. A new Completely read all instruc- contact with any electrical parts. T&P Relief Valve comes installed on 1 tions before beginning. If you • There is adequate space to install your water heater(or on some models, are not sure if you can the T&P Relief Valve discharge pipe is in the carton with the water heater). complete the installation, DO NOT and that it can be piped to a sepa- RETURN THIS UNIT TO THE STORE. rate drain (and not into the drain Seek assistance from any of the pan). following sources: • There is adequate access and space • Lowe's®Professional Installation around the water heater for future is available for this product and maintenance. the work is guaranteed.Call your Lowe's®store to have this water heater installed. • Schedule an appointment with Figure 11-Removing the T&P Relief Valve a qualified person to install your discharge pipe. water heater. • Call our Technical Assistance Hot- line at 1-877-817-6750 10• Residential Electric Water Heater Use and Care Guide only copper or CPVC pipe. Do not Relief Valve. Do not cap,block,plug, DO NOT CONNECT ELECTRICAL use any other type of pipe,such as or insert any valve between the T&P WIRING UNTIL YOU ARE PVC,iron,flexible plastic pipe,or any Relief Valve and the end of the dis- INSTRUCTED TO DO SO. type of hose. charge pipe. Do not insert or install NOTICE:Connecting electrical power any reducer in the discharge pipe. to the tank before it is completely full of water(water must run FULL , STREAM from a hot water tap for a full three minutes)will cause the upper heating element to burn out. Connect the Tempera- Figure 12- TheT&P Relief Valve discharge ture and Pressure (T&P) pipe must be installed properly and piped to an adequate drain. Relief Valve/Pipe •Terminate the discharge pipe a maxi- Most T&P Relief Valves are pre-installed mum of six inches above a floor drain at the factory.In some cases,they are or outside the building. Do not drain shipped in the carton and must be the discharge pipe into the drain installed in the opening marked and pan;instead pipe it separately to • provided for this purpose and according an adequate drain. In cold climates, to local codes. terminate the P�P discharge pipe inside A WARNING! To avoid serious injury the building to an adequate drain. or death from explosion,install a T&P Outside drains could freeze and Relief Valve according to the following obstruct the drain line. Protect the instructions: drain from freezing. If your water heater does not =� 1 have a factory installed T&P - Relief Valve,install the new PIPE T&P Relief Valve that came with your DRAW water heater. Do not reuse an old T&P PIV Relief Valve.Install a T&P Relief Valve discharge pipe according to local codes and the following guidelines: •The discharge pipe should be at least 3/4"inside diameter and sloped for Figure 13-The end of the T&P Relief Valve discharge pipe must stop no more than proper drainage. Install it to allow six inches above a floor drain or terminate complete drainage of both the T&P outside the building. Relief Valve and the discharge pipe. • Do not place any valve or other re- •The discharge pipe must withstand striction between the tank and T&P 250"F(121"C)without distortion. Use Residential Electric Water Heater Use and Care Guide • 11 INSTALLATION _ system(or any other pre-heating system),always install a Thermostatic IF YOU HAVE COPPER Install shutoff and Mixing Valve or other temperature PIPES: tempering valves limiting device in the inlet water supply If your home has copper water line to limit water supply inlet pipes,you can solder the water If one is not already installed, temperature to 120°F.Solar water 1 install a manual shutoff valve pipe connections or use compres- heating systems can supply water with sion fittings which don't require in the cold water line that temperatures exceeding 1707 and supplies the water heater. Install the soldering.Compression fittings PP may result in water heater shutoff valve near the water heater so are easier to install than soldering malfunction. pipe.Check with local plumbing that it is readily accessible.Only use valves that are compatible with i officials to determine what types P A WARNING Hot water provided of pipe materials are suitable for potable water. Use only full-flow ball by solar heating systems can cause or gate valves.Other types of valves severe burns instantly,resulting in your location. Do not use lead- may cause excessive restriction to the severe injury or death(page 4). based solder. water flow. Install a Thermostatic Mixing 2 Valve at each point-of-use 1 Connect the water (for example, kitchen sink, supply • bathroom sink,bath,shower). Determine the type of water pipes in Consult the valve manufacturer's your home.Most homes use copper instructions or a qualified person. water pipes,but some use CPVC or NOTICE:Do not solder pipes while cross-linked polyethylene(PEX). Use they are attached to the water fittings appropriate for the type of pipe heater.The water heater's inlet in your home. Do not use iron or PVC and outlet connections contain pipe—they are not suitable for potable non-metallic parts which could be water. damaged.The proper way to con- nect the water heater to copper Connect the cold water water pipes is as follows: 2 supply using 3/4 inch National Pipe Thread"NPT" •Solder a short length of pipe Figure 14-Install Thermostatic Mixing to the cold water inlet nipple. (about a foot or so)to a thread- Valves at each point where hot water will For ease of removing the water heater ed adapter using only 95/5 tin- be used. for service or replacement,con- antimony or equivalent solder. A WARNING!Even if the water nect the water pipes with a coupling Attach the threaded adapters to heater's thermostat(s)are set to a the water heater's connections relatively low temperature,hot water called a union.We recommend using a dielectric-type union(available at (using TeflonO tape or pipe joint can scald.Install Thermostatic Mixing compound).Connect the home's Valves at each point-of-use to reduce Lowe,s®). Dielectric unions can help prevent corrosion caused by tiny elec- water pipes by soldering,keep- the risk of scalding.(page 4.) tric currents common in copper water ing the connections at the water For water heaters that are fed pipes and can help extend the life of heater cool with wet rags. 3 by a solar water heating the water heater. 12 • Residential Electric Water Heater Use and Care Guide NOTICE:Most water heater models Turn the cold water supply contain energy saving heat traps in the 2 back on. inlet and outlet connections. Do not remove the heat traps. Conned the hot water supply 3 using 3/4 inch NPT to the hot water outlet.Follow the same connection guidelines as for the cold water supply. Install insulation(or heat tape) Full-flow ball valve 4 on the water pipes especially if Figure 15-A Pressure Reducing Valve is the indoor installation area is required if your home's water pressure is Figure 17-Fully open the cold water supply subject to freezing temperatures. above 80 psi. valve. Insulating the hot water pipes can Open a hot water faucet and increase energy efficiency. r3 allow the water to run until it flows with a full stream. Double check to make sure the 5 hot and cold water pipes are Let the water run full stream connected to the correct hot 4 for three full minutes. and cold water fittings on the water heater. 5 Close the hot water faucet and replace the aerator. If needed,install(or adjust)the 6 Check inlet and outlet connec- home's Pressure Reducing 6 Valve to 50-60 psi and install a lions and water pipes for leaks. Thermal Expansion Tank. Dry all pipes so that any drips Figure 16-The Thermal Expansion Tank or leaks will be apparent. Repair any should be pressurized with air,to match the leaks.Almost all leaks occur at connec- home's incoming water pressure. lions and are not a tank leak. Verify connections and completely fill tank To remove air from the tank and allow the tank to fill completely with water, follow these steps: Remove the aerator at the 1 nearest hot water faucet. This allows any debris in the tank or plumbing system to be washed out. Residential Electric Water Heater Use and Care Guide • 13 INSTALLATION Make electrical connections A WARNING! Working on an ener- gized circuit can result in severe injury or death from electrical shock. -' = NOTICE: Do not turn electrical power NOTICE:The tank must be com- - pletely empty of air and ful I of on unless you are sure all of the air is - out of the tank and the tank is com- water before connecting electri- full of water. If power is applied Figure 18-The water heater's electrical cal power to avoid "Dry Firing." requirements can be determined from the Dry Firing may result in the upper before the tank is completely full of data plate. element burning water,the upper element will burn out Install wiring in an approved common installation mistake.Af-' (Dry Fire). 5 conduit(if required by local codes). Use a UL listed or CSA - - - - - Be sure the electrical power to approved strain relief to secure the • 1 the water heater is turned electrical wiring to the water heater. electrical power,open OFF at the circuit breaker ter faucet and let the water run panel (or remove the circuit's fuses). Connect the ground wire to full until all the air is removed. 6 the green ground screw. Let the"hot"water run full for 2 Using a non-contact circuit Connect the home's two tester,check the wiring to three minutes • power wires to the water heater's two connecting any electrical wires.Amake certain the power is OFF. power wires. Use suitable wire nuts or Dry Fired •• other approved means to make the is an Check the water heater's data PP installation3 power connections. plate and ensure that the p covered under warranty. home's voltage,wiring size If Dry Firing occurs, replace the (ampacity)and circuit breaker rating upper heating element according and type are correct for this water to the instructions on page 22. heater. Refer to the wiring diagram located on the water heater for the correct electrical connections. Ensure that wire sizes,type,and connections comply with all applicable local codes. In the absence of local codes,follow NFPA-70 and the current edition of the National Electric Code(NEC). \_ Remove the cover on the 4 electrical junction box on the Figure 19-Connecting the electrical wires. top of the water heater. 14 • Residential Electric Water Heater Use and Care Guide 7 Replace the junction box cover Fold the insulation back in place and and secure with the screws replace the access panels. provided. A WARNING! Be sure panels are A WARNING!Be sure cover is secured secured to reduce the risk of fire and to reduce the risk of fire and electric electric shock. shock. Turn the electric power back 2 on. Adjusting the Wait for the water to heat u Figure 20-Adjust Thermostat Mixing P• Temperature Valves at each point-of-use 1207 or 3 It may take several hours for a With the installation steps completed, lower. tank of cold water to heat up. you may adjust the water heater's tem- To adjust the water heater's thermo- If you have no hot water after two perature setting if desired. stet: hours,refer to"TROUBLESHOOTING" Section on page 17. Set the thermostat(s)to Be sure the electrical power to the 1 desired temperature.The water heater is turned OFF at the A WARNING!If you have increased thermostat(s)on this water circuit breaker panel (or remove the the temperature setting and the circuit's fuses). Thermostatic Mixing Valves are not heater have been factory set to approximately 1207 to reduce the risk i set properly(or not installed)you PP Y A WARNING Working near an ener- could scald yourself while checking the � of scald injury.You may wish to set a gized circuit can result in severe injury higher temperature to provide hot temperature. g P P or death from electrical shock.Check water for automatic dishwashers or wires with a circuit tester to make sure Check water temperature at laundry machines,to provide more hot power is off. several points of use in your water capacity,and to reduce bacterial home(for example,bathtub growth. Higher tank temperatures • Remove the upper and lower access faucet,shower,or lavatory sink)and (140°F kill bacteria that cause a panels and fold away the insulation. ) adjust the Thermostatic Mixing Valves condition known as"smelly water"and . Turn the water temperature dial as needed.If you aren't sure how to can reduce the levels of bacteria that clockwise(>>)to increase the tem- adjust the Thermostatic Mixing Valve cause water-borne diseases. perature,or counter clockwise(<< settings,or aren't sure if you have to decrease the temperature.Adjust Thermostatic Mixing Valves,contact a A WARNING!Higher temperatures in- both thermostats to the same tem- crease the risk of scalding,but even at perature setting.To avoid a shortage qualified person. 1201,hot water can scald(page 4). of usable hot water, do not adjust the upper thermostat to a tempera- If you increase the water heater's tem- ture setting that is higher than the perature setting,install Thermostatic lower thermostat's temperature Mixing Valve(s)at each point-of-use to setting. reduce the risk of scalding. NOTE:Most models have two thermo- stats,but some models may only have one.If your water heater has only one thermostat,it is located behind the lower access panel. Residential Electric Water Heater Use and Care Guide • 15 INSTALLATION Operation The water heater is now ready for normal operation. To keep your water heater working safely and efficiently and extend its life, perform mainte- nance according to the schedule on page 21. Vacation To save energy, lower the temperature setting on the thermostat(s) if you plan to be gone for an extended time. Follow the instructions in Step 10 for adjusting the thermostat to a lower temperature setting before you leave and to properly raise the temperature setting when you return. A CAUTION! Hydrogen gas builds up in a hot water system when it is not used for a long period (two weeks or more). Hydrogen gas is extremely flammable. If the hot water system has not been used for two weeks or more,open a hot water faucet for several minutes at the kitchen sink before using any electrical appliances connected to the hot water system. Do not smoke or have an open flame or other ignition source near the fau- cet while it is open. Need Assistance? Call our Technical Assistance Hotline at 1-877-817-6750. We can help you with installation,operation,troubleshooting,or maintenance. Before you call,write down the model and serial number from the water heater's data plate. 16• Residential Electric Water Heater Use and Care Guide TROUBLESHOOTING PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION See explanations on the following pages. NO HOT WATER No power to water heater Check for blown fuses or tripped circuit (page 18) breaker.Check for power. Burned out upper heating element(Dry Fired) I Replace upper heating element. Energy Cut Off Switch tripped I See page 19,step 5. Faulty Thermostatic Mixing Valve I Check hot water at other faucets. Non-Functioning upper thermostat Check/replace upper thermostat.(See page 23) Leak in plumbing system Check hot water side of home's plumbing system for leaks. INSUFFICIENT HOT WATER Thermostats set too low Set thermostats to desired temperature. (page 19) See page 15 Non-Functioning lower heating element Replace lower heating element.(See page 22) Water heater's capacity too small(or usage too Install adequately sized water heater high) (or reduce usage). Thermostactic Mixing Valve faulty/set too low I Check hot water at other faucets. Non-Functioning lower thermostat I Replace lower thermostat.(See page 23) Hot and cold pipe connections reversed I Correct piping. Leak in plumbing system I Check hot water side of home's plumbing system for leaks. Melted dip tube Check/replace dip tube. SLOW HOT WATER Low supply voltage Check power(voltage). RECOVERY(page 19) Malfunctioning lower heating element Check lower element and replace if burned out.(See page 22) TEMPERATURE TOO HIGH Non-functioning thermostat Replace thermostat. (See page 23) (' (page 20) Grounded/shorted heating element I Replace heating element.(See page 22) _Z Thermostatic Mixing Valve faulty/set too high Check hot water at other faucets. ~ O LOW WATER PRESSURE Partially closed supply valve. See Low Water Pressure section on page O (page 20) 20. _ tA DRIPS FROM T&P RELIEF Excessive water pressure I Use Pressure Reducing Valve set to 50-60 LLJ VALVE psi. J m (page 20) Thermal expansion I Install a Thermal Expansion Tank. Debris under valve seat See page 20. C) OC WATER ODOR(page 20) Bacteria in the water See Water Odor section on page 20. Residential Electric Water Heater Use and Care Guide • 17 TROUBLESHOOTING A WARNING!Working near an Identify the two power wires.The Check the top two screws of energized circuit can result in severe power wires are usually black/black 3 the upper thermostat using a injury or death from electrical shock. or black/red—the green or copper non-contact circuit tester and wire is the ground wire. confirm that power is off screw �WARNING.When you are finished, p ( be sure all covers are secured to re- terminals 1 and 3 in photo on next duce the risk of fire and electric shock. page). No Hot Water • With the electrical power off,remove the two power wires from the upper The most likely reasons for an electric wa- Figure 21-Use a non-contact circuit heating element. ter heater to produce NO hot water are: tester to check for electrical power. • No electric power—a common Turn the circuit breaker back on problem with new installations (or install the fuses) and check the power on both incoming power • Burned out upper element (Dry Fired) — a common problem with wires using anon-contact circuit Wires are tester. detached new installations • Turn the power off and replace the • Tripped Energy Cut Off(red button cover on the electrical junction box. on upper thermostat) If the water heater is not getting • The water heater's inlet and outlet e power,contact a qualified person to connections are reversed (usually only new installations) have your home's wiring or circuit Figure 22-Use a multimeter to check breakers checked. the resistance of the upper heating • Broken upper thermostat(or wiring) element. Check the upper heating • A leak in the hot water side of the 2 element. If the water heater is Check the resistance of the plumbing system that exceeds the getting electrical power,check 4 upper heating element using water heater's heating capacity and to see if the upper heating element has a multimeter. Measure the makes it appear that the water heat- burned out. If the upper element is resistance between the two screw er is producing little to no hot water burned out,you'll have no hot water. terminals on the upper heating pp Follow these steps to diagnose and To check the upper element,you'll element.A good element will have a resistance ranging between 5 and 25 correct common electrical problems: need a multimeter capable of reading Z resistance. Ohms. If the resistance is: _ H Check the electric power to power OFF at the circuit p . Turn the Outside this range. Replace the ele- 0 1 the water heater. No hot ment(see the Routine Maintenance 0 water is often caused by a breaker or remove fuses. 3: section on page 21).On a new water to problem with the home's electrical . Remove the upper access panel. heater,a burned out upper heating W wiring or circuit breakers.You'll need a J element is almost always caused by Co non-contact circuit tester. Follow these • Remove the insulation to access D guidelines: the upper thermostat and heating turning the power on before the tank 0 element. was completely full of water(Dry Fire). Locate the water heater's circuit (See Step 8 in the Installation section.) H breaker and turn it off(or remove the circuit's fuses). Within this range. Reattach the power wires, making sure the wires are in • Locate the electrical junction box good condition and the connections on top of the water heater and are clean and tight. Next,check the remove the cover. following: 18• Residential Electric Water Heater Use and Care Guide Check/Reset Energy Cut Off • Turn off the power to the water ing to the instructions in Step 10 of the 5 (ECO)Button. heater. Installation section of this manual. WARNING!Be sure all covers are Undersized water heater.If your water 1 3 secured to reduce the risk of fire and heater runs out of hot water too quick- electric shock. ly,it may be too small for your needs.If the water heater is old,consider replac- Reset Button Insufficient Hot Water ing it with a larger model. If the water or Slow Hot Water heater is in good condition,you may be able to meet your family's hot water Recovery needs with the existing water heater by A WARNING! Because of the increased installing Thermostatic Mixing Valves at risk from scalding,if you set the water each point-of-use and then turning the Figure 23-Energy Cut Off(ECO)button heater's thermostat(s)higher than thermostat(s)to a higher setting.See 1201,Thermostatic Mixing Valves "Step 10"on page 15. The Energy Cut Off(ECO)shuts off pow- at each point-of-use are particularly You can also reduce your home's hot er to the water heater's elements if the important(page 4). water needs by washing clothes in cold temperature of the water in the tank water,installing flow restrictors on If the hot water is simply not warm g gets too hot.If the ECO has tripped, shower heads,repairing leak faucets, you'll have no hot water.A tripped ECO enough,there are several possible P g Y causes: and taking other conservation steps. can usually be reset,but you should have a qualified person investigate the • Faulty Thermostatic Mixing Valve in Reversed connections or melted dip cause of the overheating and repair the a faucet or shower control (check tube.Check the hot and cold connec- other faucets in the house for hot lions and make sure your home's hot problem. Do not turn the power back on until the cause of the overheating water) water pipe is connected to the hot wa- has been identified and repaired. • One (or both)of the thermostats set ter outlet on the water heater.Usually, too low reversed connections are found soon To check the Energy Cut Off(ECO) . Water heater's capacity too small after the installation of a new unit.If • Turn off the power to the water heater. (or usage too high) copper pipes were soldered while they A WARNING!Working near an ener- • Reversed plumbing connections or were attached to the water heater,the gized circuit can result in severe injury melted dip tube(usually found soon dip tube may have melted.The dip tube or death from electrical shock.Check after new installation) is a long plastic tube inside the tank power wires in the electrical junction • Plumbing leak attached to the cold water inlet.If the element(box with anon-contact circuit tester to • Bad lower heatingor dip tube has melted,it can be replaced Z make sure power is off. lower thermostat) by removing the cold water inlet con- make Low supply voltage nection,removing the old dip tube and 0 • Press the red ECO reset button(see installing a new one. 0 photo above). Thermostatic Mixing Valves.If the plumbing leak.Even a small leak in the = • The ECO was tripped if you hear a hot water is simply not warm enough, hot water side of the home's plumbing W click when it is reset. In most cases, make sure the faucet you are checking J a tripped ECO indicates that the doesn't have a defective Thermostatic system can make it appear that the co tank overheated due to a problem Mixing Valve.Many shower controls ter heater is producing little le k. hott D with one of the elements or ther- now have built-in mixing valves.If water.Locate and repair the leak. 0 mostats—have a qualified person Lower heating element not working. these devices fail,they can reduce the g � check the upper and lower elements heating If the lower h element or,more and thermostats and replace if nec- amount of hot water the shower or g essary. faucet delivers even though there is rarely,the lower thermostat)is not plenty of hot water in the tank.Always working,you will have some hot water • The was not tripped if you check the water temperature at several but not as much as before. Because the didn''tt hear a click. In that case,the upper thermostat should be faucets to make sure the problem is not lower element does most of the work, checked by a qualified person. in a faucet or shower control. the lower element usually wears out Thermostats set too low.If the water before the upper element. Replace the • Replace the insulation and the lower element and/or thermostat if upper access panel. temperature at several faucets is too cool,adjust the thermostat(s)accord- necessary(see page 22). Residential Electric Water Heater Use and Care Guide • 19 TROUBLESHOOTING Temperature Too High Drips from T&P Relief If the water pressure is between 50 and 60 psi,a Thermal Expansion Tank If the water temperature is too hot: Valve Discharge Pipe is installed and properly pressurized, • Install or adjust the Thermostatic A small amount of water dripping from and the valve has been cleared of any Mixing Valves for each point-of-use the Temperature and Pressure(T&P) debris,and it still drips,the valve may (see manufacturer's instructions), Relief Valve usually means the home's be broken—have a qualified person or water pressure is too high or you need replace the T&P relief valve. • Adjust the thermostat(s)on the a properly sized and pressurized Ther- Water Odor water heater(see Step 10 in the mal Expansion Tank. Refer to Step 1 in installation section of this manual). the Installation section of this manual Harmless bacteria normally present in for more information.A large amount tap water can multiply in water heat- A nonfunctioning thermostat or a of hot water coming from the T&P ers and give off a"rotten egg'smell. shorted heating element can cause ex- discharge pipe may be due to the tank Although eliminating the bacteria that tremely hot water.If the Temperature overheating. causes"smelly water" with a Chlorina- and Pressure Relief Valve(T&P Valve) lion system is the only sure treatment, releases large amounts of very hot T WARNING!&P relief valve e or discharge pipe,o not cap or plug the in some cases,the standard anode water,it is likely due to a shorted heat- rod that came with your water heater ing element,or more rarely a nonfunc- and do not operate the water heater can be replaced with a special zinc tioning thermostat,or the thermostat without l functioning T&P Relief Valve anode rod which may help reduce or does not fit snuggly against the tank. -this could cause an explosion. eliminate the odor.Contact a qualified Very high water temperatures can also Water pressure too high.High water person. cause the Energy Cut Off(ECO)to trip pressure can cause the T&P Relief (see page 19).Turn power off until NOTE:To protect the tank,an anode Valve to drip.Install a Pressure Reduc- rod must be installed in the water this problem is fixed. ing Valve(PRV)on the main cold water heater at all times or the warranty is supply line.Adjust the PRV to between void. Low Water Pressure 50 and 60 psi. In cases where the"rotten egg"smell Check both the cold and hot water at a Thermal Expansion Tank.Install a is pronounced,you can raise the tank sink to determine if the lower pressure Thermal Expansion Tank.If a Thermal temperature to 1407 in order to re- is only on the hot water side.If both hot Expansion Tank is already installed and duce bacteria growth in the tank. and cold faucets have low pressure,call the T&P Relief Valve discharge pipe Z your local water utility.If the low pres- drips,the Thermal Expansion Tank may A WARNING!Because higher temper- sure is only on the hot water side,the be pressurized to the wrong pres- atures increase the risk of scalding,if O primary causes of this are: sure or the internal bladder may be you set the thermostat(s)higher than O defective.Refer to the instructions that 1201,Thermostatic Mixing Valves _ Melted heat traps dip tube.Sol- came with the Thermal Expansion Tank at each point-of-use are particularly Bering copper pipes while they are for more information. important(page 4). yU connected to the water heater can mi melt the heat traps inside the hotIM Debris.In rare cases,debris can stick and cold water connections or the � inside the T&P Relief Valve preventing dip tube(cold water side). Melted 0 heat traps or a melted dip tube can the valve from seating fully. In that restrict the flow of hot water. If that's case,the T&P Relief Valve discharge the case,replace the heat traps or pipe will drip.You may be able to clear dip tube. debris from the T&P Relief Valve by Partially closed supply valve.Open manually operating the valve,allowing • the water heater's supply valve small quantities of water to flush out fully. the debris.See the label on the T&P Relief Valve for instructions. 20• Residential Electric Water Heater Use and Care Guide MAINTENANCE Routine Maintenance ments than trying to remove heavy NOTICE:DO NOT turn electrical power lime deposits. back on unless the tank is completely Routine maintenance will help your full of water. water heater last longer and work bet- To drain and flush the tank' Remove and inspect the anode ter. If you can't perform these routine rod 7 see Repair Parts Illustra- maintenance tasks yourself,contact a Locate the water heaters ( p 1 circuit breaker and turn it OFF lion on back cover for location qualified person. lace the anode of the anode rod). Re (or remove the circuit's fuses). ) p rod if it is depleted.Turn power off. Run Water Heater Maintenance hot water until it's cool.Turn cold water After the first six months,drain and b supply valve off.Open a hot water flush the water heater and inspect the faucet to depressurize tank. Locate and anode rod. Depending on the hard- JLI:)A.f remove the black plastic cover marked Hess of your water,repeat this process at least annually,or more frequently if Figure 24-Circuit Breaker at Use a "key hole'saw or similar Open a hot water faucet and tool to remove the foam insulation needed. From time to time,you may p covering the anode rod.Once the need to replace a heating element or a 2 let the hot water run until it is anode rod is exposed, use a 1 1/16 thermostat.All three maintenance tasks cool. socket wrench with an extension to are described below. remove it. Inspect the anode rod and Draining and Flushing the replace if depleted.Apply Teflon'tape or pipe joint compound and reinstall Water Heater the anode rod tightly. It is not necessary Tap water contains minerals that can to replace the foam removed to access form lime deposits on heating elements the anode.Turn cold water supply valve or sediment in the bottom of the tank. Figure 25-Water Faucet on.When hot water runs full,close hot The amount of lime deposits or sedi- water faucet.Check for leaks and repair ment depends on the hardness of your A WARNING!Be sure the water runs if necessary.Turn power on. tap water.The rate at which sediment cool before draining the tank to reduce builds up depends on water quality and the risk of scalding. - hardness in your area,the tempera- Connect a garden hose to the ture settings,and other variables.We 3 drain valve and place the other recommend draining and flushing the end of the hose in a drain, water heater after the first six months of operation to determine the amount outside,or in buckets. of sediment build up. Draining sedi- Turn the cold water supply ment extends the life of the tank,heat- 4 valve OFF. ing elements,and drain valves. Figure 27-Anode Rods from new(top)to Open the drain valve on the partially depleted(middle)to fully depleted • In areas with very hard water, 5 water heater. stage(bottom) remove and check the heating ele- ments whenever you drain the tank. Anode Rod.The anode rod is a sacrificial If you have heavy lime deposits on metal rod that helps reduce corrosion heating elements,you will need to and premature failure(leaks)in the tank. replace them more often. The anode rod is a consumable item. Inspect the anode rod after the first six • Sediment may form large masses that months of operation when you drain and can prevent the tank from draining.Have a qualified person use a de-lim- Figure 26-Drain Valve flush the tank.Replace the anode rod if ing agent suitable for potable water to Open a hot water faucet to it is substantially worn out or depleted. remove the sediment buildup. 6 help the water in the tank Thereafter,inspect the anode rod annu- drainfaster. ally or more frequently if needed.If you • In most cases, it is easier and cheap- use a water softener,your anode rod will er to replace lime-encrusted ele- deplete faster than normal.Inspect the Residential Electric Water Heater Use and Care Guide • 21 MAINTENANCE anode rod more frequently,replacing ment,you'll need the following tools Steps for Replacing the Heating the anode rod as needed.Obtain new and supplies: Element: anode rods from your local Lowe's® or have a qualified person replace it. Turn the power OFF at the (Anode rods are a consumable item and circuit breaker or remove fuses. r• are not covered under warranty). 8 If the sediment was present when the tank was drained, flush the tank by opening the Figure 28-Non-Contact Circuit Tester �•� cold water supply valve and letting the Always turn power OFF and check Figure 31-Circuit Breaker water run until no more sediment the power wires with a non-contact Open the electrical junction drains from the tank.Close the drain circuit tester before working on the to box on top of the water valve when you are done. water heater. heater. Using a non-contact NOTICE:Do not turn power back on circuit tester,check the power wires to until the tank is completely full of wa- make certain the power is OFF. ter.For complete instructions on filling the tank,follow Step 8 in the Installa- Figure 29-Heating Element(with lion section. gasket) Refill the tank by opening the Check your water Pater`*d - 9 cold water supply valve.Make plate for the corm , -_ sure a hot water faucet is voltage. Heating t %tt >,' open and the drain valve is closed. available Lowe's®. Allow the hot water to run full for at least three minutes to make sure the Figure 32-Non-Contact Circuit Tester tank has all the air removed and is completely full of water.Failure to 3 Open a hot water faucet and let the hot water run until it is perform this step can cause the upper cool. heating element to burn out.Once you Figure 30-Element Wrench are certain the tank is completely full Some regular sockets(1 112 inch) of water,close the hot water faucet. may work, but regular sockets are Restore power to the water often beveled and may slip. Inex- 10 heater. It may take two hours pensive element wrenches are for the tank to heat up. available at Lowe's®. Replacing the Heating Element Garden hose to drain the tank A WARNING!Working on an ener- gized circuit can result in severe injury • Hand dishwashing soap to lubricate Figure 33-Water Faucet or death from electrical shock.Turn the gasket A WARNING!Be sure the water runs cool before draining the tank to re- power off.Check wires with a non- . A clean cloth to clean the threaded duce the risk of scalding. contact circuit tester to make sure opening power is off. When you are finished, Connect a garden hose to the be sure all covers are secured to re- • A flat blade and a Phillips screw- 4 drain valve and place the other duce the risk of fire and electric shock. driver end of the hose in a drain or If you are not comfortable replacing a outside(or use buckets).Turn OFF the heating element or thermostat your- cold water valve that supplies the water self,have this work done by a qualified heater.Open the drain valve on the person.To replace the heating ele- water heater.Opening a hot water 22 • Residential Electric Water Heater Use and Care Guide faucet will help the tank drain faster. the air removed and is completely full turn power OFF Remove the upper or lower of water.Failure to perform this step and check with a non-contact circuit tes- 5 access panel on the water can cause the upper heating element to ter before working on the water heater. heater,and then fold back the burn out.Once you are certain the tank insulation and remove the plastic is completely full of water,close the hot element/thermostat cover. water faucet. Figure 35-Drain Valve Check the newly installed Figure 36-Upper and Lower Thermostats Figure 34-Access Panel 11 element for leaks.If a leak is • A replacement thermostat(available With the tank drained and present,tighten the element at Lowe's®). Note that the upper 6 power off,remove the power until the leak stops.If you cannot stop and lower thermostats are different wires from the element you the leak,drain the tank and remove the (above).Some models only have intend to replace. element. Inspect the gasket for dam- one thermostat. age.If the gasket is damaged,replace A business card to check the gap Remove the bad element using between the thermostat and the tank 7 an element wrench. the gasket and re-install the element. • Tape and a permanent marker to Make sure the new element is 1Z Once the element is success- mark the wires 8 the correct replacement by fully installed and there are no A flat blade and a Phillips screwdriver referring to the water heater's leaks,replace the power wires, data plate for voltage and wattage thermostat cover,insulation,and access Steps for Replacing the information. panel.Make sure all wire connections Thermostat: are tight. Replace the cover on the Turn the power OFF at the Clean the threads in the tank electrical junction box. 1 9 circuit breaker or remove fuses. opening with a rag.Insert the new element equipped with a Restore power to the water 13 heater.It may take two hours NOTICE:It is not necessary to drain the rubber gasket.NOTE:Use a drop of tank to replace a thermostat. hand dishwashing liquid to lubricate the for the tank to heat up. Open the electrical junction box gasket to help avoid damaging the Replacing the Thermostat Z on top of the water heater.Using gasket as it is being tightened.Tighten a non-contact circuit tester,check with an element wrench. Q WARNING!Working on an ener- the power wires to make certain the NOTICE:Do not turn power back on until gized circuit can result in severe injury power is OFF. or death from electrical shock.Turn the tank is completely full of water.For power off.Check wires with anon-con- complete instructions on filling the tank, follow Step 8 in the Installation section. tact circuit tester to make sure power is off.When you are finished,be sure Refill the tank by opening the all covers are secured to reduce the 10 cold water supply valve.Make risk of fire and electric shock. _- sure a hot water faucet is open and the drain valve is closed.Allow the To replace the thermostat,you'll need hot water to run full for at least three the following tools and supplies: Figure 37-Non-Contact Circuit Tester minutes to make sure the tank has all A non-contact circuit tester.Always Residential Electric Water Heater Use and Care Guide • 23 MAINTENANCE Remove the upper or lower T&P Relief Valve Maintenance other problems can only be deter- 3 access panel on the water mined when a qualified person heater and carefully fold back Read and follow the operating and removes and inspects the valve and the insulation and plastic element/ annual maintenance instructions its components. thermostat cover. provided by the manufacturer of the T&P Relief Valve(yellow label attached Note that a dripping T&P Relief Valve is usually caused by the Make sure the replacement to T&P Relief Valve).Minerals in the home's water pressure being 4 thermostat matches the water can form deposits that cause too high or the lack of a Thermal original thermostat. the valve to stick or create blocked Expansion Tank. If your T&P Relief passages,making the T&P Relief Valve Valve drips,see page 20. Mark the wires with tape so inoperative. Follow these guidelines: 5 you'll know how to put them back on. At least annually, operate the T&P Relief Valve manually to ensure the Disconnect the wires from the waterways are clear and the valve 6 bad thermostat and remove mechanism moves freely(above). the thermostat from the Before operating the valve manu- metal mounting clip. ally,check that it will discharge in a place for secure disposal. If water Install the new thermostat in does not flow freely from the end 7 the metal mounting clip. of the discharge pipe,turn OFF the power to the water heater.Call a Make sure the new thermo- qualified person to determine the 8 stat fits snuggly against the cause. tank.You should NOT be able A WARNING!Hot water will be to slip a business card between the released.Before operating the T&P thermostat and the tank.If you can, relief valve manually,check that it bend the thermostat mounting clip will discharge in a safe place.If water until the thermostat fits tightly against does not flow freely from the end of the tank. the discharge pipe,turn the power to Attach the wires following the the water heater OFF.Call a qualified 9 wiring diagram on the water person to determine the cause. heater's label.Make sure all wire connections are tight. Replace the plastic element/ 10 thermostat cover,insulation, and access panel. Replace the cover on the 11 electrical junction box. Restore power to the water 12 heater. It may take two hours Figure 38-T&P Relief Valve for the tank to heat up. • At least every five years, have a qualified person inspect the T&P Relief Valve and discharge pipe. Damage caused by corrosive water conditions, mineral deposits,or 24• Residential Electric Water Heater Use and Care Guide DIAGRAMS Thermostat Wiring Diagram A-6 C-2 C-2 TWO WIRE CIRCUIT FOR NON-SIMULTANEOUS STANDARD SINGLE ELEMENT STANDARD SINGLE ELEMENT OPERATION. HAS SINGLE HIGH LIMIT CONTROL 120 VOLT 8 277 VOLT c JUNCTION JUNCTION BOX GROUND TERMINAL BOX TO POWER SUPPLY �j Q w r Y o� GND. \r'�WIITTCH 3: GNO HI-TEMP m JUNCTION Q o U cY.� a ~ LIMIT i 3 BOX NJ } Q O N 2 SWITCH 2 4 HI-TEMP HI-TEMP m ~ ; UPPER LIMIT t 3 LIMIT 3 THERMOSTAT— SWITCH 2 SWITCH 2 ( e W t THERMOSTAT— THERMOSTAT— W > Y G Y r U W UPPER HEATING Y m m ELEMENT g HE — HEATING ELEMENT ELEMENT IY1 t 120V AND 277 WILL HAVE WHITE WIRE IN PLACE OF RED. THERMOSTAT- 2 21 U Q J f0 LOWER HEATING ELEMENT 'NOTE:SOME LOWER HI-TEMP.LIMIT SWITCHES MAY HAVE 4 TERMINALS.USE ONLY THE 2 TERMINALS ON LEFT. MAXIMUM ALLOWABLE SIMULTANEOUS OPERATION 5000/S0i10 WATT$AT 208 V_LT5 5501)15500 WATTS AT=40 VOLTS ANY WATTAGE USAGE HIGHER THAN LISTED ABOVE EXCEEDS ALLOWABLE AMP DRAW AND WILL CAUSE DAMAGE TO THE WATER HEATER. Residential Electric Water Heater Use and Care Guide • 25 REPAIR PARTS Key No. Part Description Repair parts may be ordered through your plumber. local distributor, Lowe's, or by calling 1 ACCESS DOORS 1-800-817-6750. When ordering repair parts 2 THERMOSTAT COVERS(UPPER AND LOWER) always give the following information: 3 UPPER THERMOSTAT A 1. Model and serial number. 4 LOWER THERMOSTAT A 2. Item number and part description. 5 ELEMENT 6 ELEMENT GASKET 7 TEMPERATURE & PRESSURE RELIEF VALVES■ 8 HEAT TRAP NIPPLE 9 HEAT TRAP/DIP TUBE COMBINATION 10 ANODE ROD 11 HEAT TRAP/ANODE ROD COMBINATION 12 JUNCTION BOX COVER 13 DRAIN VALVE LEGEND ♦ Special anode rod (See`Anode Rod/Water Odor"section) ■ Temperature and Pressure Relief Valve is required, but may not be factory installed. A Specifiy thermostat type when ordering ALTERNATE O T&P LOCATION iz \ 99 / O S i O 5 O � S i 13 • O O • O • 26 NOTES 27 NOTES -Teflon is a registered trademark of E.I.Du Pont De Nemours and Company LOWE'S is a registered trademark of LF, LLC. @/TM©2015 Whirlpool.All rights reserved. Manufactured under license by American Water Heater Company,Tennessee. Limited Warranty provided by Manufacturer. 28 Installation Instructions and Use & Care Guide � Whirip ol` HONE APP LIANCES Residential Electric Water Heater DO NOT RETURN THIS UNIT TO THE STORE Read this manual and the labels on the water heater before you install, operate,or service it.If you have difficulty following the directions,or aren't sure you can safely and properly do any of this work yourself: • Call your Lowe's®store to have this water heater installed. Lowe's® Professional Installation is available for this product and the work is guaranteed. • Schedule an appointment with a qualified person to install your water heater. • Call our Technical Assistance Hotline at 1-877-817-6750. We can help you with installation, operations,troubleshooting, or maintenance. Before you call,write down the model and serial number from the water heater's data plate. Incorrect installation,operation,or service can damage the water heater,your house and other property,and present risks including fire,scalding,electric shock,and explosion,causing serious injury or death. nExfCwE CERTIFIEDO Table of Contents Page IMPORTANT SAFETY INFORMATION.................................3 GETTING STARTED............................................................6 INSTALLATION...................................................................7 TROUBLESHOOTING 17....................................................... . MAINTENANCE 21 DIAGRAMS.....................................................................25 REPAIR PARTS ..........................................................26 " ® U(2) ww LEAD CONTENT Keep this manual in the pocket on heater for future reference whenever maintenance,adjustment or service is required. Retain your original receipt as proof of purchase. January 2015 100263104 COMPLETED INSTALLATION (TYPICAL) Water shut off Expansion /tank „ . wii4er Cold ater e Electrical junction box T&P relief Upper r valve Element and Thermostat access enEuc�cuiu= ��Data - —_ plate ECO Reset Button po-1 (on most models) T&P discharge pipe Lowe r Element and Thermostat access Drain pan discharge pipe Drain pan Drain valve IMPORTANT SAFETY INFORMATION Read and follow all safety messages and instructions in Important information to keep this manual. Fill out this section and keep this manual in the pocket of the water This is the safety alert symbol. It is used to alert you to heater for reference. potential physical injury hazards. Obey all safety mes- sages that follow this symbol to avoid possible property Date Purchased: damage,serious injury or death. Do not remove any permanent instructions, labels,or the data plate from either the outside of the water heater or on the inside of the access panels. Keep this manual Model number: near the water heater. Serial number: DANGER indicates hazardous situation that,if not avoided,will Maintenance performed:* Date: result in death or serious injury. WARNING indicates a hazardous rNOTIJI, "'10 110 13 situation that,if not avoided,could result in death or serious injury. CAUTION indicates a hazardous • situation that,if not avoided,could result in minor or moderate injury. NOTICE indicates practices not . related to physical injury. The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the State of California to cause cancer, birth defects,or other reproductive harm,and *Drain and flush tank and remove and requires businesses to warn of potential exposure to such substances. inspect anode rod after first six months of operation and at least annually AWARNING!This product contains one or more chemicals known to the thereafter.Operate the Temperature State of California to cause cancer,birth defects,or other reproductive harm. and Pressure Relief Valve(T&P)annu- This appliance can cause low-level exposure to some of the substances ally and inspect T&P valve every 2-4 included in the act. years(see the label on the T&P valve for maintenance schedule).See the Main- tenance section for more information about maintaining this water heater. Residential Electric Water Heater Use and Care Guide • 3 IMPORTANT SAFETY INFORMATION To reduce the risk of property RISKS DURING OPERATION For information about changing the damage,serious injury or death, factory thermostat setting(s),refer to read and follow the precautions below, Scalding Risk the"Adjusting Temperature'section in all labels on the water heater,and This water heater this manual("Step 10"on page 15). the safety messages and instructions can make water hot throughout this manual. enough to cause Even if you set the water heater severe burns instantly, resulting in thermostat(s)to a low setting,higher RISKS DURING INSTALLATION severe injury or death. temperatures may occur in certain AND MAINTENANCE • Feel water before bathing or show- circumstances: Bring. In some cases, repeated small Electric Shock Risk draws of water can cause the Contact with the electrical • To reduce the risk of scalding, hot and cold water in the tank to parts in the junction box and install Thermostatic Mixing Valves "stack" in layers. If this happens, behind the access doors can (temperature limiting valves)at the water can be as much as thirty result in severe injury or death from each point-of-use.These valves degrees hotter than the thermo- electrical shock: automatically mix hot and cold stat setting.This temperature varia- water to limit the temperature at tion is the result of your usage pat- • Disconnect power by opening the tern and is not a malfunction. the tap. Mixing valves are available circuit breaker or removing the from Lowe's®. Follow manufactur- fuses before installing or servicing. Water temperature will be hot- fuses instructions for installation and ter if someone adjusted the • Use a non-contact circuit tester to adjustment of the valves. thermostat(s)to a higher setting. confirm that power is off before . The thermostat(s) on this water • Problems with the thermostat(s), working on or near any electrical heater have been factory set to or other malfunctions may result in parts. approximately 120°F to reduce the higher than expected water tem- peratures. • Replace the junction box cover and risk of scalding. Higher tempera- access doors after servicing. tures increase the risk of scalding, • If the water heater is in a hot envi- but even at 120°F, hot water can ronment,the water in the tank can Lifting Risk scald. If you choose a higher tem- become as hot as the surrounding perature,Thermostatic Mixing air, regardless of the thermostat A WARNING! The Valves located at each point-of-use setting. water heater is are particularly important to help If the water supplied to the water TMheavy. Follow these pp avoid scalding. heater is pre-heated (for example, precautions to by a solar system)the temperature reduce the risk of property damage, Temperature Time to Produce a in the tank may be higher than the injuries from lifting or impact injuries water heater's thermostat setting. from dropping the water heater. Serious Burn g• g 120°F(49°C) More than 5 minutes To reduce the risk of unusually hot • Use least two people to lift the 125°F(52°C) if to 2 minutes water reaching the fixtures in the waterr heater. 130°F(54°C) About 30 seconds house,install Thermostatic Mixing • Be sure you both have a good grip 135°F(57°C) About 10 seconds Valves at each point-of-use. before lifting. 140°F(60°C) Less than 5 seconds If anyone in your home is at particular • Use an appliance dolly or hand 145°F(63°C) Less than 3 seconds risk of scalding(for example,the el- truck to move the water heater. derly,children,or people with disabili- 150°F(66°C) About 1'/z seconds ties)or if there is a local code or state 155°F(68°C) About 1 second law requiring a certain water tempera- ture at the hot water tap,then these 4• Residential Electric Water Heater Use and Care Guide precautions are particularly important. ing wet. Immediately shut the water Maintain the T&P Relief Valve properly. heater off and have it inspected by a Follow the maintenance instructions According to a national standard qualified person if you find that the q P Y provided by the manufacturer of the American Society of Sanitary Engineer- wiring,thermostat g (s)or surround- T&P Relief Valve(label attached to T&P ing(ASSE 1070)and most local plumbing ing insulation have been exposed to codes,the water heater's thermostat Relief Valve)and the procedure that water in any way(e.g., leaks from starts on page 24. should not be used as the sole means to plumbing, leaks from the water regulate water temperature and avoid heater itself can damage property An explosion could occur if the T&P scalds. and could cause a fire risk). If the Relief Valve or P�P discharge pipe is Properly adjusted Thermostatic Mixing water heater is subjected to flood blocked. Do not cap or plug the T&P Valves installed at each point-of-use al- conditions or the thermostat(s) have Relief Valve or P�P discharge pipe. low you to set the tank temperature to been submerged in water,the entire a higher setting without increasing risk water heater must be replaced. Fire and Explosion Risk if Hot Water is of scalds.A higher temperature setting Not Used for Two Weeks or More allows the tank to provide much more Make electrical connections prop- A CAUTION!Hydrogen gas builds up in hot water and can help provide proper erly,according to the instructions a hot water system when it is not used water temperatures for appliances such on page 14. Use 10 gauge solid for a long period(two weeks or more). as dishwashers and washing machines. copper wire. Use a UL listed or CSA Hydrogen gas is extremely flammable. Higher tank temperatures(1407) approved strain relief. Connect If the hot water system has not been also kill bacteria that cause a condi- ground wire to green ground screw. used for two weeks or more,open a tion known as"smelly water"and can Explosion Risk hot water faucet for several minutes at reduce the levels of bacteria that cause the kitchen sink before using any elec- water-borne diseases. High temperatures and trical appliances connected to the hot pressures in the water water system. Do not smoke or have Water Contamination Risk heater tank can cause an an open flame or other ignition source Do not use chemicals that could con- explosion resulting in property near the faucet while it is open. taminate the potable water supply. Do damage,serious injury or death. A not use piping that has been treated new Temperature and Pressure(T&P) with chromates,boiler seal,or other Relief Valve is included with your water chemicals. heater to reduce risk of explosion by AkFire Risk discharging hot water.Additional To reduce the risk of a temperature and pressure protective fire that could destroy equipment may be required by local your home and serious- codes. ly injure or kill people: • Do not store things that can burn A nationally recognized testing labora- easily such as paper or clothes next tory maintains periodic inspection of to the water heater. the valve production process and certi- fies that it meets the requirements • Be sure the junction box cover and for Relief Valves for Hot Water Supply the access door covers are in place. Systems,ANSI Z21.22.The T&P Relief These covers keep debris from Valve's relief pressure must not exceed entering and potentially being ignit- the working pressure rating of the wa- ed, and help keep any internal fires ter heater as stated on the rating plate. from spreading. • Keep the water heater from becom- Residential Electric Water Heater Use and Care Guide • 5 GETTING STARTED 1 Review all of the instructions pipe, use threaded connectors suit- before you begin work. able for the specific type of plastic If you aren't sure that you pipe used: CPVC and PEX(cross- can safely and properly do this work linked polyethylene). Do not use yourself,call your Lowe's°store to PVC pipe. Figure 1-Flexible connectors use compres- arrange for Professional Installation For homes with copper pipes, sion fittings and do not require soldering. (you may also call a qualified person you may purchase connector in of your choice,such as a licensed kits with compression fittings W plumber or electrician,to have the that don't require soldering H work done). Improper installation can (Figure 1). Compression fittings Q damage the water heater,your home are easier to install than sol- and other property,and can present dering copper pipes. Figure 2- Use a non-contact circuit tester risks of serious injury or death. • Teflon°tape or pipe joint com- Z to insure that the power is off before you pound approved for potable water � work on a circuit. 2 Check with your local and state authorities for any local • Tools to make the electrical connec- N.I or state codes that apply to tions (for example, screwdrivers, your area. In the absence of local and wire strippers) state codes,follow National Fire Non-Contact circuit tester to check Protection Association (NFPA-70)and the current editions of the National for power(Figure 2) �— Electric Code(NEC)and the Interna- . Water Pressure Gauge (Figure 4) tional Plumbing Code(IPC).The instructions in this manual comply with Recommended Accessories: national codes,but the installer is Figure 3- Install a Pressure Reducing Valve responsible for complying with local • Suitable drain pan(Figure 6 on page set to 50 to 60 PSI. codes. 8) Massachusetts code requires this wa- ' Automatic leak detection and shut- ter heater to be installed in accordance off device with Massachusetts 248-CMR 2.00 and . Pressure Reducing Valve (Figure 3 248-CMR 5.00:State Plumbing Code. on page 6) Other local and state authorities may have similar requirements or other • Thermal Expansion Tank(Figure 5 codes applicable to the installation of on page 7) this water heater. • Point-of-use Thermostatic Mixing Before you start,be sure you Valves(Figure 7 on page 8) 3 have,and know how to use,the following tools and supplies: • Plumbing tools and supplies appro- priate for the type of water pipes in your home • Threaded connectors(Figure 1)for the cold and hot water pipes • For homes plumbed with plastic 6 • Residential Electric Water Heater Use and Care Guide INSTALLATION Follow these steps for proper Water pressure installation: , increase caused by thermal expansion Verify that your Verify that you have a properly sized home is equipped Thermal Expansion Tank(Figure 5).We recommend installing an expansion and up-to-date for tank if your home does not have one. proper operation Figure 4- Use a Water Pressure Gauge to Codes require a properly pressurized, make sure your home's water pressure is properly sized Thermal Expansion Tank Installing a new water heater is the not too high. in almost all homes.(See photo on perfect time to examine your home's To limit your home's water pressure: inside front cover.) plumbing system and make sure the Locate your home's Pressure Reduc- system is up to current code standards. ing Valve(PRV)on the main incoming There have likely been plumbing code (cold)water supply line and adjust the changes since the old water heater was water pressure control to between 50 installed.We recommend installing the and 60 psi. If your home does not have following accessories and any other a Pressure Reducing Valve,install a needed changes to bring your home up PRV on the home's main water supply to the latest code requirements. line and set it to between 50 and 60 psi. Pressure Reducing Valves are avail- 0 Use the checklist below and inspect able at Lowe's®. your home. Install any devices you need to comply with codes and assure that BACKGROUND:Over the years,many your new water heater performs at its utilities have increased water sup- Figure 5- AThermal Expansion Tank helps best.Check with your local plumbing ply pressures so they can serve more protect the home's plumbing system from official for more information. homes. In some homes today,pres- pressure spikes. sures exceed 100 psi. High water HOW:Connect the Thermal Expan- Water pressure pressures can damage water heaters, sion Tank(available at Lowe's®)to the We recommend checking your causing premature leaks. If you have cold water supply line near the water home's water pressure with a pressure replaced toilet valves, had a water heater.The expansion tank contains gauge(Figure 4.)Most codes allow a heater leak,or had to repair applianc- a bladder and an air charge.To work maximum incoming water pressure of es connected to the plumbing system, properly,the Thermal Expansion Tank 80 psi.We recommend a working pres- pay particular attention to your home's must be sized according to the water sure no higher than 50-60 psi. water pressure.When purchasing a heater's tank capacity and pressurized HOW:Purchase an inexpensive water PRV, make sure the PRV has a built-in to match the home's incoming water pressure gauge available at Lowe's®. bypass. pressure. Refer to the installation Connect the Water Pressure Gauge instructions provided with the Thermal to an outside faucet and measure the Expansion Tank for installation details. maximum water pressure experienced throughout the day(highest water pressures often occur at night). Residential Electric Water Heater Use and Care Guide • 7 INSTALLATION BACKGROUND:Water expands when bathroom sink,bath,shower). Con- heated,and the increased volume suit the valve manufacturer's instruc- of water must have a place to go,or tions or a qualified person. thermal expansion will cause large A WARNING!Even if the water heater increases in water pressure(despite thermostat is set to a relatively low the use of a Pressure Reducing Valve j' .. temperature,hot water can scald. on the home's main water supply 11 Install Thermostatic Mixing Valves at line).The Safe Drinking Water Act of each point-of-use to reduce the risk of 1974 requires the use of backflow scalding(page 4). preventers and check valves to restrict BACKGROUND:A Thermostatic Mix- water from your home reentering Figure 6- A suitable drain pan piped to an ing Valve, installed at each point- the public water system. Backflow adequate drain can help protect flooring preventers are often installed in water from leaks and drips. of-use, mixes hot water from the meters and may not be readily visible. Install a suitable drain pan (avail- water heater with cold water to more As a result,most all plumbing systems able at Lowe's®) under the water precisely regulate the temperature of heater(Figure 6)to catch condensa- hot water supplied to fixtures. If you today are now"closed,"and almost all tion or leaks in the piping connec- aren't sure if your plumbing system homes now need a Thermal Expan- tions or tank. Most codes require, sion Tank. and we recommend, installing the is equipped with properly installed water heater in a drain pan that is and adjusted Thermostatic Mixing piped to an adequate drain.The Valves at each point where hot water A Thermal Expansion Tank is a practi- drain pan must be at least two inch- cal and inexpensive way to help avoid is used,contact a qualified person for P Y P es wider than the diameter of the damage to the water heater,washing water heater. Install the drain pan more information. machine,dishwasher, ice maker and so the water level would be limited even toilet valves. If your toilet oc- to a maximum depth of 1-3/4". casionally runs for no apparent reason (usually briefly at night),that may be Water tempera- due to thermal expansion increasing ture regulation the water pressure temporarily. Water pipe and tank I ZI leaks Leaks from plumbing pipes or from the water heater itself can damage property and could cause a fire risk. • Install an automatic leak detection and shutoff device(available at Lowe's®).These devices can detect water leaks and can shut off the water heater's water supply if a Figure 7-Thermostatic Mixing Valves leak occurs. installed at each point-of-use can help prevent scalds. Install Thermostatic Mixing Valves (Figure 7)to regulate the temperature of the water supplied to each point- of-use(for example,kitchen sink, 8• Residential Electric Water Heater Use and Care Guide - • The location is not prone to Locate the water heater's 5 physical damage by vehicles, 2 circuit breaker and turn it OFF Verify that the location flooding,or other risks. (or remove the circuit's is appropriate fuses). Before installing your water heater, On the old water heater, 3 ensure that: remove the electrical junction box access panel. The water heater will be: s P Using a non-contact circuit tester, 1 • Installed indoors close to check the wiring to make certain the the center of the plumbing orate once power is OFF. Pan system. A WARNING!Working on an energized Figure 8- In a garage,install a vehicle stop circuit can result in severe injury or • In a suitable drain pan piped to an to avoid water heater damage. adequate floor drain or external death from electrical shock. to the building(Figure 6 on page 6 Avoid locations such as attics, Disconnect the electrical 8) upper floors,or where a leak 4 wires. might damage the structure • In an area that will not freeze or furnishings. Due to the normal Open a hot water faucet and • In an area that is suitable for install- corrosive action of water,the tank will 5 let the hot water run until it is ing the water heater vertically eventually leak.To minimize property cool(This may take 10 damage from leaks,inspect and minutes or longer). The location has adequate maintain your water heater in accor- 0 Z space(clearances)for periodic dance with this manual's instructions. servicing. Install a suitable drain pan under the water heater piped to an adequate The floor can support the drain. Inspect the drain pan,pipes,and 3 weight of a full water heater. surrounding area regularly and fix any leaks found. Drain pans are available at Your area is not prone to Lowe's®. Leaks are frequently in the 4 earthquakes. If it is,use plumbing system itself and not the special straps as required by water heater. Figure 9-Let the hot water run until it is cool. local building codes. NOTICE:The state of California re- • WARNING!Be sure the water runs quires bracing,anchoring,or strapping cool before draining the tank to reduce the water heater to avoid its moving Removing the old water the risk of scalding. during an earthquake.Contact local heater Connect a garden hose to the utilities for code requirements in your Read each installation step 6 drain valve and place the area,visit http://www.dsa.dgs.ca.gov, 1 other end of the hose in a and decide if you have the drain,outside,or a bucket. (Note that or call 1-916-445-8100 and request necessary skills to install the instructions.Other locations may have sediment in the bottom of the tank water heater.Only proceed if you can may clog the valve and prevent it similar requirements.Check with your safely perform the work. If you are not from draining. If you can't get the local and state authorities. comfortable,have a qualified person tank to drain,contact a qualified perform the installation. person.) Residential Electric Water Heater Use and Care Guide •9 INSTALLATION Turn the cold water supply Disconnect the water pipes. Install a suitable drain pan 7 valve OFF. 11 Many water pipes are 2 that is piped to an adequate connected by a threaded drain. Open the drain valve on the union which can be disconnected with 8 water heater. wrenches. If you must cut the water Set the water heater in place pipes,cut the pipes close to the water 3 taking care not to damage heater's inlet and outlet connections, the drain pan. leaving the water pipes as long as r possible. If necessary,you can make NOTICE:Most codes require setting them shorter later when you install the water heater in a suitable drain the new water heater. pan piped to an adequate drain.The drain pan helps avoid property dam- 12 Remove the old water heater. age which may occur from condensa- tion or leaks in the piping connections Figure 10-Draining the old water heater. or tank.The drain pan must be at A WARNING!Use two or more people least two inches wider than the diam- Also open a hot water faucet to remove or install water heater. eter of the water heater. Install the 9 to help the water in the tank Failure to do so can result in back or drain pan so the water level is limited drain faster. other injury. to a maximum depth of 1-3/4". When the tank is empty, • 10 disconnect the Temperature& Verify that the water heater Pressure(T&P)Relief Valve Installing the new 4 is properly set in place.Check discharge pipe.You may be able to that: reuse the discharge pipe,but do not water heater • The T&P Relief Valve will not be in reuse the old T&P Relief Valve. A new Completely read all instruc- contact with any electrical parts. T&P Relief Valve comes installed on 1 tions before beginning. If you • There is adequate space to install your water heater(or on some models, are not sure if you can the T&P Relief Valve discharge pipe is in the carton with the water heater). complete the installation, DO NOT and that it can be piped to a sepa- RETURN THIS UNIT TO THE STORE. rate drain (and not into the drain Seek assistance from any of the pan). following sources: • There is adequate access and space • Lowe's®Professional Installation around the water heater for future is available for this product and maintenance. the work is guaranteed.Call your Lowe's®store to have this water heater installed. • Schedule an appointment with Figure 11-Removing the T&P Relief Valve a qualified person to install your discharge pipe. water heater. • Call our Technical Assistance Hot- line at 1-877-817-6750 10• Residential Electric Water Heater Use and Care Guide only copper or CPVC pipe. Do not Relief Valve. Do not cap,block,plug, DO NOT CONNECT ELECTRICAL use any other type of pipe,such as or insert any valve between the T&P WIRING UNTIL YOU ARE PVC,iron,flexible plastic pipe,or any Relief Valve and the end of the dis- INSTRUCTED TO DO SO. type of hose. charge pipe. Do not insert or install NOTICE:Connecting electrical power any reducer in the discharge pipe. to the tank before it is completely full of water(water must run FULL , STREAM from a hot water tap for a full three minutes)will cause the upper heating element to burn out. Connect the Tempera- Figure 12- TheT&P Relief Valve discharge ture and Pressure (T&P) pipe must be installed properly and piped to an adequate drain. Relief Valve/Pipe •Terminate the discharge pipe a maxi- Most T&P Relief Valves are pre-installed mum of six inches above a floor drain at the factory.In some cases,they are or outside the building. Do not drain shipped in the carton and must be the discharge pipe into the drain installed in the opening marked and pan;instead pipe it separately to • provided for this purpose and according an adequate drain. In cold climates, to local codes. terminate the P�P discharge pipe inside A WARNING! To avoid serious injury the building to an adequate drain. or death from explosion,install a T&P Outside drains could freeze and Relief Valve according to the following obstruct the drain line. Protect the instructions: drain from freezing. If your water heater does not =� 1 have a factory installed T&P - Relief Valve,install the new PIPE T&P Relief Valve that came with your DRAW water heater. Do not reuse an old T&P PIV Relief Valve.Install a T&P Relief Valve discharge pipe according to local codes and the following guidelines: •The discharge pipe should be at least 3/4"inside diameter and sloped for Figure 13-The end of the T&P Relief Valve discharge pipe must stop no more than proper drainage. Install it to allow six inches above a floor drain or terminate complete drainage of both the T&P outside the building. Relief Valve and the discharge pipe. • Do not place any valve or other re- •The discharge pipe must withstand striction between the tank and T&P 250"F(121"C)without distortion. Use Residential Electric Water Heater Use and Care Guide • 11 INSTALLATION _ system(or any other pre-heating system),always install a Thermostatic IF YOU HAVE COPPER Install shutoff and Mixing Valve or other temperature PIPES: tempering valves limiting device in the inlet water supply If your home has copper water line to limit water supply inlet pipes,you can solder the water If one is not already installed, temperature to 120°F.Solar water 1 install a manual shutoff valve pipe connections or use compres- heating systems can supply water with sion fittings which don't require in the cold water line that temperatures exceeding 1707 and supplies the water heater. Install the soldering.Compression fittings PP may result in water heater shutoff valve near the water heater so are easier to install than soldering malfunction. pipe.Check with local plumbing that it is readily accessible.Only use valves that are compatible with i officials to determine what types P A WARNING Hot water provided of pipe materials are suitable for potable water. Use only full-flow ball by solar heating systems can cause or gate valves.Other types of valves severe burns instantly,resulting in your location. Do not use lead- may cause excessive restriction to the severe injury or death(page 4). based solder. water flow. Install a Thermostatic Mixing 2 Valve at each point-of-use 1 Connect the water (for example, kitchen sink, supply • bathroom sink,bath,shower). Determine the type of water pipes in Consult the valve manufacturer's your home.Most homes use copper instructions or a qualified person. water pipes,but some use CPVC or NOTICE:Do not solder pipes while cross-linked polyethylene(PEX). Use they are attached to the water fittings appropriate for the type of pipe heater.The water heater's inlet in your home. Do not use iron or PVC and outlet connections contain pipe—they are not suitable for potable non-metallic parts which could be water. damaged.The proper way to con- nect the water heater to copper Connect the cold water water pipes is as follows: 2 supply using 3/4 inch National Pipe Thread"NPT" •Solder a short length of pipe Figure 14-Install Thermostatic Mixing to the cold water inlet nipple. (about a foot or so)to a thread- Valves at each point where hot water will For ease of removing the water heater ed adapter using only 95/5 tin- be used. for service or replacement,con- antimony or equivalent solder. A WARNING!Even if the water nect the water pipes with a coupling Attach the threaded adapters to heater's thermostat(s)are set to a the water heater's connections relatively low temperature,hot water called a union.We recommend using a dielectric-type union(available at (using TeflonO tape or pipe joint can scald.Install Thermostatic Mixing compound).Connect the home's Valves at each point-of-use to reduce Lowe,s®). Dielectric unions can help prevent corrosion caused by tiny elec- water pipes by soldering,keep- the risk of scalding.(page 4.) tric currents common in copper water ing the connections at the water For water heaters that are fed pipes and can help extend the life of heater cool with wet rags. 3 by a solar water heating the water heater. 12 • Residential Electric Water Heater Use and Care Guide NOTICE:Most water heater models Turn the cold water supply contain energy saving heat traps in the 2 back on. inlet and outlet connections. Do not remove the heat traps. Conned the hot water supply 3 using 3/4 inch NPT to the hot water outlet.Follow the same connection guidelines as for the cold water supply. Install insulation(or heat tape) Full-flow ball valve 4 on the water pipes especially if Figure 15-A Pressure Reducing Valve is the indoor installation area is required if your home's water pressure is Figure 17-Fully open the cold water supply subject to freezing temperatures. above 80 psi. valve. Insulating the hot water pipes can Open a hot water faucet and increase energy efficiency. r3 allow the water to run until it flows with a full stream. Double check to make sure the 5 hot and cold water pipes are Let the water run full stream connected to the correct hot 4 for three full minutes. and cold water fittings on the water heater. 5 Close the hot water faucet and replace the aerator. If needed,install(or adjust)the 6 Check inlet and outlet connec- home's Pressure Reducing 6 Valve to 50-60 psi and install a lions and water pipes for leaks. Thermal Expansion Tank. Dry all pipes so that any drips Figure 16-The Thermal Expansion Tank or leaks will be apparent. Repair any should be pressurized with air,to match the leaks.Almost all leaks occur at connec- home's incoming water pressure. lions and are not a tank leak. Verify connections and completely fill tank To remove air from the tank and allow the tank to fill completely with water, follow these steps: Remove the aerator at the 1 nearest hot water faucet. This allows any debris in the tank or plumbing system to be washed out. Residential Electric Water Heater Use and Care Guide • 13 INSTALLATION Make electrical connections A WARNING! Working on an ener- gized circuit can result in severe injury or death from electrical shock. -' = NOTICE: Do not turn electrical power NOTICE:The tank must be com- - pletely empty of air and ful I of on unless you are sure all of the air is - out of the tank and the tank is com- water before connecting electri- full of water. If power is applied Figure 18-The water heater's electrical cal power to avoid "Dry Firing." requirements can be determined from the Dry Firing may result in the upper before the tank is completely full of data plate. element burning water,the upper element will burn out Install wiring in an approved common installation mistake.Af-' (Dry Fire). 5 conduit(if required by local codes). Use a UL listed or CSA - - - - - Be sure the electrical power to approved strain relief to secure the • 1 the water heater is turned electrical wiring to the water heater. electrical power,open OFF at the circuit breaker ter faucet and let the water run panel (or remove the circuit's fuses). Connect the ground wire to full until all the air is removed. 6 the green ground screw. Let the"hot"water run full for 2 Using a non-contact circuit Connect the home's two tester,check the wiring to three minutes • power wires to the water heater's two connecting any electrical wires.Amake certain the power is OFF. power wires. Use suitable wire nuts or Dry Fired •• other approved means to make the is an Check the water heater's data PP installation3 power connections. plate and ensure that the p covered under warranty. home's voltage,wiring size If Dry Firing occurs, replace the (ampacity)and circuit breaker rating upper heating element according and type are correct for this water to the instructions on page 22. heater. Refer to the wiring diagram located on the water heater for the correct electrical connections. Ensure that wire sizes,type,and connections comply with all applicable local codes. In the absence of local codes,follow NFPA-70 and the current edition of the National Electric Code(NEC). \_ Remove the cover on the 4 electrical junction box on the Figure 19-Connecting the electrical wires. top of the water heater. 14 • Residential Electric Water Heater Use and Care Guide 7 Replace the junction box cover Fold the insulation back in place and and secure with the screws replace the access panels. provided. A WARNING! Be sure panels are A WARNING!Be sure cover is secured secured to reduce the risk of fire and to reduce the risk of fire and electric electric shock. shock. Turn the electric power back 2 on. Adjusting the Wait for the water to heat u Figure 20-Adjust Thermostat Mixing P• Temperature Valves at each point-of-use 1207 or 3 It may take several hours for a With the installation steps completed, lower. tank of cold water to heat up. you may adjust the water heater's tem- To adjust the water heater's thermo- If you have no hot water after two perature setting if desired. stet: hours,refer to"TROUBLESHOOTING" Section on page 17. Set the thermostat(s)to Be sure the electrical power to the 1 desired temperature.The water heater is turned OFF at the A WARNING!If you have increased thermostat(s)on this water circuit breaker panel (or remove the the temperature setting and the circuit's fuses). Thermostatic Mixing Valves are not heater have been factory set to approximately 1207 to reduce the risk i set properly(or not installed)you PP Y A WARNING Working near an ener- could scald yourself while checking the � of scald injury.You may wish to set a gized circuit can result in severe injury higher temperature to provide hot temperature. g P P or death from electrical shock.Check water for automatic dishwashers or wires with a circuit tester to make sure Check water temperature at laundry machines,to provide more hot power is off. several points of use in your water capacity,and to reduce bacterial home(for example,bathtub growth. Higher tank temperatures • Remove the upper and lower access faucet,shower,or lavatory sink)and (140°F kill bacteria that cause a panels and fold away the insulation. ) adjust the Thermostatic Mixing Valves condition known as"smelly water"and . Turn the water temperature dial as needed.If you aren't sure how to can reduce the levels of bacteria that clockwise(>>)to increase the tem- adjust the Thermostatic Mixing Valve cause water-borne diseases. perature,or counter clockwise(<< settings,or aren't sure if you have to decrease the temperature.Adjust Thermostatic Mixing Valves,contact a A WARNING!Higher temperatures in- both thermostats to the same tem- crease the risk of scalding,but even at perature setting.To avoid a shortage qualified person. 1201,hot water can scald(page 4). of usable hot water, do not adjust the upper thermostat to a tempera- If you increase the water heater's tem- ture setting that is higher than the perature setting,install Thermostatic lower thermostat's temperature Mixing Valve(s)at each point-of-use to setting. reduce the risk of scalding. NOTE:Most models have two thermo- stats,but some models may only have one.If your water heater has only one thermostat,it is located behind the lower access panel. Residential Electric Water Heater Use and Care Guide • 15 INSTALLATION Operation The water heater is now ready for normal operation. To keep your water heater working safely and efficiently and extend its life, perform mainte- nance according to the schedule on page 21. Vacation To save energy, lower the temperature setting on the thermostat(s) if you plan to be gone for an extended time. Follow the instructions in Step 10 for adjusting the thermostat to a lower temperature setting before you leave and to properly raise the temperature setting when you return. A CAUTION! Hydrogen gas builds up in a hot water system when it is not used for a long period (two weeks or more). Hydrogen gas is extremely flammable. If the hot water system has not been used for two weeks or more,open a hot water faucet for several minutes at the kitchen sink before using any electrical appliances connected to the hot water system. Do not smoke or have an open flame or other ignition source near the fau- cet while it is open. Need Assistance? Call our Technical Assistance Hotline at 1-877-817-6750. We can help you with installation,operation,troubleshooting,or maintenance. Before you call,write down the model and serial number from the water heater's data plate. 16• Residential Electric Water Heater Use and Care Guide TROUBLESHOOTING PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION See explanations on the following pages. NO HOT WATER No power to water heater Check for blown fuses or tripped circuit (page 18) breaker.Check for power. Burned out upper heating element(Dry Fired) I Replace upper heating element. Energy Cut Off Switch tripped I See page 19,step 5. Faulty Thermostatic Mixing Valve I Check hot water at other faucets. Non-Functioning upper thermostat Check/replace upper thermostat.(See page 23) Leak in plumbing system Check hot water side of home's plumbing system for leaks. INSUFFICIENT HOT WATER Thermostats set too low Set thermostats to desired temperature. (page 19) See page 15 Non-Functioning lower heating element Replace lower heating element.(See page 22) Water heater's capacity too small(or usage too Install adequately sized water heater high) (or reduce usage). Thermostactic Mixing Valve faulty/set too low I Check hot water at other faucets. Non-Functioning lower thermostat I Replace lower thermostat.(See page 23) Hot and cold pipe connections reversed I Correct piping. Leak in plumbing system I Check hot water side of home's plumbing system for leaks. Melted dip tube Check/replace dip tube. SLOW HOT WATER Low supply voltage Check power(voltage). RECOVERY(page 19) Malfunctioning lower heating element Check lower element and replace if burned out.(See page 22) TEMPERATURE TOO HIGH Non-functioning thermostat Replace thermostat. (See page 23) (' (page 20) Grounded/shorted heating element I Replace heating element.(See page 22) _Z Thermostatic Mixing Valve faulty/set too high Check hot water at other faucets. ~ O LOW WATER PRESSURE Partially closed supply valve. See Low Water Pressure section on page O (page 20) 20. _ tA DRIPS FROM T&P RELIEF Excessive water pressure I Use Pressure Reducing Valve set to 50-60 LLJ VALVE psi. J m (page 20) Thermal expansion I Install a Thermal Expansion Tank. Debris under valve seat See page 20. C) OC WATER ODOR(page 20) Bacteria in the water See Water Odor section on page 20. Residential Electric Water Heater Use and Care Guide • 17 TROUBLESHOOTING A WARNING!Working near an Identify the two power wires.The Check the top two screws of energized circuit can result in severe power wires are usually black/black 3 the upper thermostat using a injury or death from electrical shock. or black/red—the green or copper non-contact circuit tester and wire is the ground wire. confirm that power is off screw �WARNING.When you are finished, p ( be sure all covers are secured to re- terminals 1 and 3 in photo on next duce the risk of fire and electric shock. page). No Hot Water • With the electrical power off,remove the two power wires from the upper The most likely reasons for an electric wa- Figure 21-Use a non-contact circuit heating element. ter heater to produce NO hot water are: tester to check for electrical power. • No electric power—a common Turn the circuit breaker back on problem with new installations (or install the fuses) and check the power on both incoming power • Burned out upper element (Dry Fired) — a common problem with wires using anon-contact circuit Wires are tester. detached new installations • Turn the power off and replace the • Tripped Energy Cut Off(red button cover on the electrical junction box. on upper thermostat) If the water heater is not getting • The water heater's inlet and outlet e power,contact a qualified person to connections are reversed (usually only new installations) have your home's wiring or circuit Figure 22-Use a multimeter to check breakers checked. the resistance of the upper heating • Broken upper thermostat(or wiring) element. Check the upper heating • A leak in the hot water side of the 2 element. If the water heater is Check the resistance of the plumbing system that exceeds the getting electrical power,check 4 upper heating element using water heater's heating capacity and to see if the upper heating element has a multimeter. Measure the makes it appear that the water heat- burned out. If the upper element is resistance between the two screw er is producing little to no hot water burned out,you'll have no hot water. terminals on the upper heating pp Follow these steps to diagnose and To check the upper element,you'll element.A good element will have a resistance ranging between 5 and 25 correct common electrical problems: need a multimeter capable of reading Z resistance. Ohms. If the resistance is: _ H Check the electric power to power OFF at the circuit p . Turn the Outside this range. Replace the ele- 0 1 the water heater. No hot ment(see the Routine Maintenance 0 water is often caused by a breaker or remove fuses. 3: section on page 21).On a new water to problem with the home's electrical . Remove the upper access panel. heater,a burned out upper heating W wiring or circuit breakers.You'll need a J element is almost always caused by Co non-contact circuit tester. Follow these • Remove the insulation to access D guidelines: the upper thermostat and heating turning the power on before the tank 0 element. was completely full of water(Dry Fire). Locate the water heater's circuit (See Step 8 in the Installation section.) H breaker and turn it off(or remove the circuit's fuses). Within this range. Reattach the power wires, making sure the wires are in • Locate the electrical junction box good condition and the connections on top of the water heater and are clean and tight. Next,check the remove the cover. following: 18• Residential Electric Water Heater Use and Care Guide Check/Reset Energy Cut Off • Turn off the power to the water ing to the instructions in Step 10 of the 5 (ECO)Button. heater. Installation section of this manual. WARNING!Be sure all covers are Undersized water heater.If your water 1 3 secured to reduce the risk of fire and heater runs out of hot water too quick- electric shock. ly,it may be too small for your needs.If the water heater is old,consider replac- Reset Button Insufficient Hot Water ing it with a larger model. If the water or Slow Hot Water heater is in good condition,you may be able to meet your family's hot water Recovery needs with the existing water heater by A WARNING! Because of the increased installing Thermostatic Mixing Valves at risk from scalding,if you set the water each point-of-use and then turning the Figure 23-Energy Cut Off(ECO)button heater's thermostat(s)higher than thermostat(s)to a higher setting.See 1201,Thermostatic Mixing Valves "Step 10"on page 15. The Energy Cut Off(ECO)shuts off pow- at each point-of-use are particularly You can also reduce your home's hot er to the water heater's elements if the important(page 4). water needs by washing clothes in cold temperature of the water in the tank water,installing flow restrictors on If the hot water is simply not warm g gets too hot.If the ECO has tripped, shower heads,repairing leak faucets, you'll have no hot water.A tripped ECO enough,there are several possible P g Y causes: and taking other conservation steps. can usually be reset,but you should have a qualified person investigate the • Faulty Thermostatic Mixing Valve in Reversed connections or melted dip cause of the overheating and repair the a faucet or shower control (check tube.Check the hot and cold connec- other faucets in the house for hot lions and make sure your home's hot problem. Do not turn the power back on until the cause of the overheating water) water pipe is connected to the hot wa- has been identified and repaired. • One (or both)of the thermostats set ter outlet on the water heater.Usually, too low reversed connections are found soon To check the Energy Cut Off(ECO) . Water heater's capacity too small after the installation of a new unit.If • Turn off the power to the water heater. (or usage too high) copper pipes were soldered while they A WARNING!Working near an ener- • Reversed plumbing connections or were attached to the water heater,the gized circuit can result in severe injury melted dip tube(usually found soon dip tube may have melted.The dip tube or death from electrical shock.Check after new installation) is a long plastic tube inside the tank power wires in the electrical junction • Plumbing leak attached to the cold water inlet.If the element(box with anon-contact circuit tester to • Bad lower heatingor dip tube has melted,it can be replaced Z make sure power is off. lower thermostat) by removing the cold water inlet con- make Low supply voltage nection,removing the old dip tube and 0 • Press the red ECO reset button(see installing a new one. 0 photo above). Thermostatic Mixing Valves.If the plumbing leak.Even a small leak in the = • The ECO was tripped if you hear a hot water is simply not warm enough, hot water side of the home's plumbing W click when it is reset. In most cases, make sure the faucet you are checking J a tripped ECO indicates that the doesn't have a defective Thermostatic system can make it appear that the co tank overheated due to a problem Mixing Valve.Many shower controls ter heater is producing little le k. hott D with one of the elements or ther- now have built-in mixing valves.If water.Locate and repair the leak. 0 mostats—have a qualified person Lower heating element not working. these devices fail,they can reduce the g � check the upper and lower elements heating If the lower h element or,more and thermostats and replace if nec- amount of hot water the shower or g essary. faucet delivers even though there is rarely,the lower thermostat)is not plenty of hot water in the tank.Always working,you will have some hot water • The was not tripped if you check the water temperature at several but not as much as before. Because the didn''tt hear a click. In that case,the upper thermostat should be faucets to make sure the problem is not lower element does most of the work, checked by a qualified person. in a faucet or shower control. the lower element usually wears out Thermostats set too low.If the water before the upper element. Replace the • Replace the insulation and the lower element and/or thermostat if upper access panel. temperature at several faucets is too cool,adjust the thermostat(s)accord- necessary(see page 22). Residential Electric Water Heater Use and Care Guide • 19 TROUBLESHOOTING Temperature Too High Drips from T&P Relief If the water pressure is between 50 and 60 psi,a Thermal Expansion Tank If the water temperature is too hot: Valve Discharge Pipe is installed and properly pressurized, • Install or adjust the Thermostatic A small amount of water dripping from and the valve has been cleared of any Mixing Valves for each point-of-use the Temperature and Pressure(T&P) debris,and it still drips,the valve may (see manufacturer's instructions), Relief Valve usually means the home's be broken—have a qualified person or water pressure is too high or you need replace the T&P relief valve. • Adjust the thermostat(s)on the a properly sized and pressurized Ther- Water Odor water heater(see Step 10 in the mal Expansion Tank. Refer to Step 1 in installation section of this manual). the Installation section of this manual Harmless bacteria normally present in for more information.A large amount tap water can multiply in water heat- A nonfunctioning thermostat or a of hot water coming from the T&P ers and give off a"rotten egg'smell. shorted heating element can cause ex- discharge pipe may be due to the tank Although eliminating the bacteria that tremely hot water.If the Temperature overheating. causes"smelly water" with a Chlorina- and Pressure Relief Valve(T&P Valve) lion system is the only sure treatment, releases large amounts of very hot T WARNING!&P relief valve e or discharge pipe,o not cap or plug the in some cases,the standard anode water,it is likely due to a shorted heat- rod that came with your water heater ing element,or more rarely a nonfunc- and do not operate the water heater can be replaced with a special zinc tioning thermostat,or the thermostat without l functioning T&P Relief Valve anode rod which may help reduce or does not fit snuggly against the tank. -this could cause an explosion. eliminate the odor.Contact a qualified Very high water temperatures can also Water pressure too high.High water person. cause the Energy Cut Off(ECO)to trip pressure can cause the T&P Relief (see page 19).Turn power off until NOTE:To protect the tank,an anode Valve to drip.Install a Pressure Reduc- rod must be installed in the water this problem is fixed. ing Valve(PRV)on the main cold water heater at all times or the warranty is supply line.Adjust the PRV to between void. Low Water Pressure 50 and 60 psi. In cases where the"rotten egg"smell Check both the cold and hot water at a Thermal Expansion Tank.Install a is pronounced,you can raise the tank sink to determine if the lower pressure Thermal Expansion Tank.If a Thermal temperature to 1407 in order to re- is only on the hot water side.If both hot Expansion Tank is already installed and duce bacteria growth in the tank. and cold faucets have low pressure,call the T&P Relief Valve discharge pipe Z your local water utility.If the low pres- drips,the Thermal Expansion Tank may A WARNING!Because higher temper- sure is only on the hot water side,the be pressurized to the wrong pres- atures increase the risk of scalding,if O primary causes of this are: sure or the internal bladder may be you set the thermostat(s)higher than O defective.Refer to the instructions that 1201,Thermostatic Mixing Valves _ Melted heat traps dip tube.Sol- came with the Thermal Expansion Tank at each point-of-use are particularly Bering copper pipes while they are for more information. important(page 4). yU connected to the water heater can mi melt the heat traps inside the hotIM Debris.In rare cases,debris can stick and cold water connections or the � inside the T&P Relief Valve preventing dip tube(cold water side). Melted 0 heat traps or a melted dip tube can the valve from seating fully. In that restrict the flow of hot water. If that's case,the T&P Relief Valve discharge the case,replace the heat traps or pipe will drip.You may be able to clear dip tube. debris from the T&P Relief Valve by Partially closed supply valve.Open manually operating the valve,allowing • the water heater's supply valve small quantities of water to flush out fully. the debris.See the label on the T&P Relief Valve for instructions. 20• Residential Electric Water Heater Use and Care Guide MAINTENANCE Routine Maintenance ments than trying to remove heavy NOTICE:DO NOT turn electrical power lime deposits. back on unless the tank is completely Routine maintenance will help your full of water. water heater last longer and work bet- To drain and flush the tank' Remove and inspect the anode ter. If you can't perform these routine rod 7 see Repair Parts Illustra- maintenance tasks yourself,contact a Locate the water heaters ( p 1 circuit breaker and turn it OFF lion on back cover for location qualified person. lace the anode of the anode rod). Re (or remove the circuit's fuses). ) p rod if it is depleted.Turn power off. Run Water Heater Maintenance hot water until it's cool.Turn cold water After the first six months,drain and b supply valve off.Open a hot water flush the water heater and inspect the faucet to depressurize tank. Locate and anode rod. Depending on the hard- JLI:)A.f remove the black plastic cover marked Hess of your water,repeat this process at least annually,or more frequently if Figure 24-Circuit Breaker at Use a "key hole'saw or similar Open a hot water faucet and tool to remove the foam insulation needed. From time to time,you may p covering the anode rod.Once the need to replace a heating element or a 2 let the hot water run until it is anode rod is exposed, use a 1 1/16 thermostat.All three maintenance tasks cool. socket wrench with an extension to are described below. remove it. Inspect the anode rod and Draining and Flushing the replace if depleted.Apply Teflon'tape or pipe joint compound and reinstall Water Heater the anode rod tightly. It is not necessary Tap water contains minerals that can to replace the foam removed to access form lime deposits on heating elements the anode.Turn cold water supply valve or sediment in the bottom of the tank. Figure 25-Water Faucet on.When hot water runs full,close hot The amount of lime deposits or sedi- water faucet.Check for leaks and repair ment depends on the hardness of your A WARNING!Be sure the water runs if necessary.Turn power on. tap water.The rate at which sediment cool before draining the tank to reduce builds up depends on water quality and the risk of scalding. - hardness in your area,the tempera- Connect a garden hose to the ture settings,and other variables.We 3 drain valve and place the other recommend draining and flushing the end of the hose in a drain, water heater after the first six months of operation to determine the amount outside,or in buckets. of sediment build up. Draining sedi- Turn the cold water supply ment extends the life of the tank,heat- 4 valve OFF. ing elements,and drain valves. Figure 27-Anode Rods from new(top)to Open the drain valve on the partially depleted(middle)to fully depleted • In areas with very hard water, 5 water heater. stage(bottom) remove and check the heating ele- ments whenever you drain the tank. Anode Rod.The anode rod is a sacrificial If you have heavy lime deposits on metal rod that helps reduce corrosion heating elements,you will need to and premature failure(leaks)in the tank. replace them more often. The anode rod is a consumable item. Inspect the anode rod after the first six • Sediment may form large masses that months of operation when you drain and can prevent the tank from draining.Have a qualified person use a de-lim- Figure 26-Drain Valve flush the tank.Replace the anode rod if ing agent suitable for potable water to Open a hot water faucet to it is substantially worn out or depleted. remove the sediment buildup. 6 help the water in the tank Thereafter,inspect the anode rod annu- drainfaster. ally or more frequently if needed.If you • In most cases, it is easier and cheap- use a water softener,your anode rod will er to replace lime-encrusted ele- deplete faster than normal.Inspect the Residential Electric Water Heater Use and Care Guide • 21 MAINTENANCE anode rod more frequently,replacing ment,you'll need the following tools Steps for Replacing the Heating the anode rod as needed.Obtain new and supplies: Element: anode rods from your local Lowe's® or have a qualified person replace it. Turn the power OFF at the (Anode rods are a consumable item and circuit breaker or remove fuses. r• are not covered under warranty). 8 If the sediment was present when the tank was drained, flush the tank by opening the Figure 28-Non-Contact Circuit Tester �•� cold water supply valve and letting the Always turn power OFF and check Figure 31-Circuit Breaker water run until no more sediment the power wires with a non-contact Open the electrical junction drains from the tank.Close the drain circuit tester before working on the to box on top of the water valve when you are done. water heater. heater. Using a non-contact NOTICE:Do not turn power back on circuit tester,check the power wires to until the tank is completely full of wa- make certain the power is OFF. ter.For complete instructions on filling the tank,follow Step 8 in the Installa- Figure 29-Heating Element(with lion section. gasket) Refill the tank by opening the Check your water Pater`*d - 9 cold water supply valve.Make plate for the corm , -_ sure a hot water faucet is voltage. Heating t %tt >,' open and the drain valve is closed. available Lowe's®. Allow the hot water to run full for at least three minutes to make sure the Figure 32-Non-Contact Circuit Tester tank has all the air removed and is completely full of water.Failure to 3 Open a hot water faucet and let the hot water run until it is perform this step can cause the upper cool. heating element to burn out.Once you Figure 30-Element Wrench are certain the tank is completely full Some regular sockets(1 112 inch) of water,close the hot water faucet. may work, but regular sockets are Restore power to the water often beveled and may slip. Inex- 10 heater. It may take two hours pensive element wrenches are for the tank to heat up. available at Lowe's®. Replacing the Heating Element Garden hose to drain the tank A WARNING!Working on an ener- gized circuit can result in severe injury • Hand dishwashing soap to lubricate Figure 33-Water Faucet or death from electrical shock.Turn the gasket A WARNING!Be sure the water runs cool before draining the tank to re- power off.Check wires with a non- . A clean cloth to clean the threaded duce the risk of scalding. contact circuit tester to make sure opening power is off. When you are finished, Connect a garden hose to the be sure all covers are secured to re- • A flat blade and a Phillips screw- 4 drain valve and place the other duce the risk of fire and electric shock. driver end of the hose in a drain or If you are not comfortable replacing a outside(or use buckets).Turn OFF the heating element or thermostat your- cold water valve that supplies the water self,have this work done by a qualified heater.Open the drain valve on the person.To replace the heating ele- water heater.Opening a hot water 22 • Residential Electric Water Heater Use and Care Guide faucet will help the tank drain faster. the air removed and is completely full turn power OFF Remove the upper or lower of water.Failure to perform this step and check with a non-contact circuit tes- 5 access panel on the water can cause the upper heating element to ter before working on the water heater. heater,and then fold back the burn out.Once you are certain the tank insulation and remove the plastic is completely full of water,close the hot element/thermostat cover. water faucet. Figure 35-Drain Valve Check the newly installed Figure 36-Upper and Lower Thermostats Figure 34-Access Panel 11 element for leaks.If a leak is • A replacement thermostat(available With the tank drained and present,tighten the element at Lowe's®). Note that the upper 6 power off,remove the power until the leak stops.If you cannot stop and lower thermostats are different wires from the element you the leak,drain the tank and remove the (above).Some models only have intend to replace. element. Inspect the gasket for dam- one thermostat. age.If the gasket is damaged,replace A business card to check the gap Remove the bad element using between the thermostat and the tank 7 an element wrench. the gasket and re-install the element. • Tape and a permanent marker to Make sure the new element is 1Z Once the element is success- mark the wires 8 the correct replacement by fully installed and there are no A flat blade and a Phillips screwdriver referring to the water heater's leaks,replace the power wires, data plate for voltage and wattage thermostat cover,insulation,and access Steps for Replacing the information. panel.Make sure all wire connections Thermostat: are tight. Replace the cover on the Turn the power OFF at the Clean the threads in the tank electrical junction box. 1 9 circuit breaker or remove fuses. opening with a rag.Insert the new element equipped with a Restore power to the water 13 heater.It may take two hours NOTICE:It is not necessary to drain the rubber gasket.NOTE:Use a drop of tank to replace a thermostat. hand dishwashing liquid to lubricate the for the tank to heat up. Open the electrical junction box gasket to help avoid damaging the Replacing the Thermostat Z on top of the water heater.Using gasket as it is being tightened.Tighten a non-contact circuit tester,check with an element wrench. Q WARNING!Working on an ener- the power wires to make certain the NOTICE:Do not turn power back on until gized circuit can result in severe injury power is OFF. or death from electrical shock.Turn the tank is completely full of water.For power off.Check wires with anon-con- complete instructions on filling the tank, follow Step 8 in the Installation section. tact circuit tester to make sure power is off.When you are finished,be sure Refill the tank by opening the all covers are secured to reduce the 10 cold water supply valve.Make risk of fire and electric shock. _- sure a hot water faucet is open and the drain valve is closed.Allow the To replace the thermostat,you'll need hot water to run full for at least three the following tools and supplies: Figure 37-Non-Contact Circuit Tester minutes to make sure the tank has all A non-contact circuit tester.Always Residential Electric Water Heater Use and Care Guide • 23 MAINTENANCE Remove the upper or lower T&P Relief Valve Maintenance other problems can only be deter- 3 access panel on the water mined when a qualified person heater and carefully fold back Read and follow the operating and removes and inspects the valve and the insulation and plastic element/ annual maintenance instructions its components. thermostat cover. provided by the manufacturer of the T&P Relief Valve(yellow label attached Note that a dripping T&P Relief Valve is usually caused by the Make sure the replacement to T&P Relief Valve).Minerals in the home's water pressure being 4 thermostat matches the water can form deposits that cause too high or the lack of a Thermal original thermostat. the valve to stick or create blocked Expansion Tank. If your T&P Relief passages,making the T&P Relief Valve Valve drips,see page 20. Mark the wires with tape so inoperative. Follow these guidelines: 5 you'll know how to put them back on. At least annually, operate the T&P Relief Valve manually to ensure the Disconnect the wires from the waterways are clear and the valve 6 bad thermostat and remove mechanism moves freely(above). the thermostat from the Before operating the valve manu- metal mounting clip. ally,check that it will discharge in a place for secure disposal. If water Install the new thermostat in does not flow freely from the end 7 the metal mounting clip. of the discharge pipe,turn OFF the power to the water heater.Call a Make sure the new thermo- qualified person to determine the 8 stat fits snuggly against the cause. tank.You should NOT be able A WARNING!Hot water will be to slip a business card between the released.Before operating the T&P thermostat and the tank.If you can, relief valve manually,check that it bend the thermostat mounting clip will discharge in a safe place.If water until the thermostat fits tightly against does not flow freely from the end of the tank. the discharge pipe,turn the power to Attach the wires following the the water heater OFF.Call a qualified 9 wiring diagram on the water person to determine the cause. heater's label.Make sure all wire connections are tight. Replace the plastic element/ 10 thermostat cover,insulation, and access panel. Replace the cover on the 11 electrical junction box. Restore power to the water 12 heater. It may take two hours Figure 38-T&P Relief Valve for the tank to heat up. • At least every five years, have a qualified person inspect the T&P Relief Valve and discharge pipe. Damage caused by corrosive water conditions, mineral deposits,or 24• Residential Electric Water Heater Use and Care Guide DIAGRAMS Thermostat Wiring Diagram A-6 C-2 C-2 TWO WIRE CIRCUIT FOR NON-SIMULTANEOUS STANDARD SINGLE ELEMENT STANDARD SINGLE ELEMENT OPERATION. HAS SINGLE HIGH LIMIT CONTROL 120 VOLT 8 277 VOLT c JUNCTION JUNCTION BOX GROUND TERMINAL BOX TO POWER SUPPLY �j Q w r Y o� GND. \r'�WIITTCH 3: GNO HI-TEMP m JUNCTION Q o U cY.� a ~ LIMIT i 3 BOX NJ } Q O N 2 SWITCH 2 4 HI-TEMP HI-TEMP m ~ ; UPPER LIMIT t 3 LIMIT 3 THERMOSTAT— SWITCH 2 SWITCH 2 ( e W t THERMOSTAT— THERMOSTAT— W > Y G Y r U W UPPER HEATING Y m m ELEMENT g HE — HEATING ELEMENT ELEMENT IY1 t 120V AND 277 WILL HAVE WHITE WIRE IN PLACE OF RED. THERMOSTAT- 2 21 U Q J f0 LOWER HEATING ELEMENT 'NOTE:SOME LOWER HI-TEMP.LIMIT SWITCHES MAY HAVE 4 TERMINALS.USE ONLY THE 2 TERMINALS ON LEFT. MAXIMUM ALLOWABLE SIMULTANEOUS OPERATION 5000/S0i10 WATT$AT 208 V_LT5 5501)15500 WATTS AT=40 VOLTS ANY WATTAGE USAGE HIGHER THAN LISTED ABOVE EXCEEDS ALLOWABLE AMP DRAW AND WILL CAUSE DAMAGE TO THE WATER HEATER. Residential Electric Water Heater Use and Care Guide • 25 REPAIR PARTS Key No. Part Description Repair parts may be ordered through your plumber. local distributor, Lowe's, or by calling 1 ACCESS DOORS 1-800-817-6750. When ordering repair parts 2 THERMOSTAT COVERS(UPPER AND LOWER) always give the following information: 3 UPPER THERMOSTAT A 1. Model and serial number. 4 LOWER THERMOSTAT A 2. Item number and part description. 5 ELEMENT 6 ELEMENT GASKET 7 TEMPERATURE & PRESSURE RELIEF VALVES■ 8 HEAT TRAP NIPPLE 9 HEAT TRAP/DIP TUBE COMBINATION 10 ANODE ROD 11 HEAT TRAP/ANODE ROD COMBINATION 12 JUNCTION BOX COVER 13 DRAIN VALVE LEGEND ♦ Special anode rod (See`Anode Rod/Water Odor"section) ■ Temperature and Pressure Relief Valve is required, but may not be factory installed. A Specifiy thermostat type when ordering ALTERNATE O T&P LOCATION iz \ 99 / O S i O 5 O � S i 13 • O O • O • 26 NOTES 27 NOTES -Teflon is a registered trademark of E.I.Du Pont De Nemours and Company LOWE'S is a registered trademark of LF, LLC. @/TM©2015 Whirlpool.All rights reserved. Manufactured under license by American Water Heater Company,Tennessee. Limited Warranty provided by Manufacturer. 28